Chelco Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for chelco bill pay by using the official links that we have provided below.

Ways to Pay | Choctawhatchee Electric Cooperative (CHELCO)

https://www.chelco.com/ways-pay

To make your monthly bill payment over the phone, please call (850) 892-2111, or toll-free at (800) 342-0990. (Debit/credit payments will incur a $3 fee) *We …

Billing & Payment Options – CHELCO

https://www.chelco.com/billing-payment-options

To start CHELCO Prepay, please call (850) 892-2111 during regular business hours and select Member Services. Time of Use Rate CHELCO’s Time of Use rates are made for members who are careful about when they use electricity or for those whose daily routine is different from the average member.

Frequently Asked Questions

How do I make a payment to CHELCO?

You can mail your payment to CHELCO, Dept. 3049, P.O. Box 11407, Birmingham, AL, 35246-3049. Each CHELCO office has a drop box located on the outside of the building. Available 24/7, you can come by at your convenience and drop your payment into the drop boxes at any time, day or night.

What does CHELCO stand for?

Choctawhatchee Electric Cooperative, Inc., (CHELCO) is a not-for-profit electric distribution cooperative employing more than 150 people and serving more than 56,000 accounts in Walton, Okaloosa, Holmes and Santa Rosa counties in the panhandle of Florida.

What is the CHELCO connect mobile app?

The CHELCO Connect Mobile App makes access to your account easy whenever and wherever you need it. The app allows you to pay your bill, check energy usage, update contact information, monitor or report outages and more. Available in the Apple Store or Google Play .

Why choose CHELCO for cost reductions?

As a not-for-profit cooperative, cost reductions helps CHELCO continue to provide the safe, reliable electricity at reasonable rates our members expect. We offer billing options to help you manage your energy budget.

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