Meridian Waste Bill Pay & Customer Service

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Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for meridian waste bill pay by using the official links that we have provided below.

Make Payment – Meridian Waste Solutions Portal

Primary Payment Portal:
https://customercare.meridianwaste.com/payment

Welcome to the Meridian Waste Customer Care Gateway. Click the SIGN IN button to access the online bill pay center. You can manage your account, view bills, set up automatic payments, go paperless, and pay by text.

Alternative Payment Portal (Soft-Pak):
https://secure.soft-pak.com/webpakmw/signin.jsp

Payment Methods

Meridian Waste offers multiple payment options for your convenience:

  • Online Bill Pay – Pay directly through the official Meridian Waste portal or Soft-Pak system
  • Credit/Debit Card – Pay through doxo or official payment portal
  • Bank Account – Direct bank transfer option available (often fee-free)
  • Phone Payment – Contact customer service at the numbers listed below
  • Mail Payment – Send check to your local Meridian Waste office
  • AutoPay – Set up automatic monthly payments from your bank account

Frequently Asked Questions

Who processes payments for Meridian Waste services?

Meridian Waste processes payments directly through their customer care portal, and doxo also processes payments for Meridian Waste Services. You can pay through either platform using credit card, debit card, or direct from your bank account.

How do I pay my Meridian Waste bill?

You can pay online through:

How do I set up auto payment for Meridian Waste?

After the ADSI and Meridian Waste merger, customers need to register as a new customer on Meridian Waste’s website to set up or manage auto pay. Visit the customer portal and create an account with your account number from your invoice.

How do I cancel my Meridian Waste account?

To cancel service, contact Meridian Waste directly with at least 60 days written notice via certified mail. Be aware that if you terminate service outside the normal renewal period, you may be subject to early termination fees equal to 6 months of average charges. Contact customer service for specific cancellation procedures.

What if I missed a Meridian Waste pickup?

Report missed pickups through:

Meridian Waste Customer Service Contact Information

Headquarters:

Toll-Free Customer Service:

  • Phone: 1-866-440-3983 (Monday-Friday, 8 AM – 5 PM)

Regional Offices:

  • Jacksonville, Florida: (904) 630-2489
  • Raleigh, North Carolina: (919) 876-8485
  • Greenville, South Carolina: (864) 295-2115
  • Knoxville, Tennessee: (865) 240-3442
  • Christiansburg, Virginia: (540) 251-1220
  • Petersburg, Virginia: (804) 748-8324

Corporate Address:
Meridian Waste
5925 Carnegie Blvd., Suite 370
Charlotte, North Carolina 28209

Important Information

  • Business Hours: Monday – Friday, 8 AM – 5 PM
  • Online Account Management: 24/7 access to manage your account, schedule, and payment history
  • Service Alerts: Sign up to receive notifications about schedule changes, holidays, and service delays
  • Paperless Billing: Available through the customer portal for environmentally conscious customers
  • Payment Tracking: Monitor payment delivery and maintain your payment history online

For the most current information, rates, and service details, visit the official Meridian Waste website at www.meridianwaste.com or contact your local office directly.

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