Munson Healthcare operates multiple hospitals and clinics across northern Michigan, including Munson Medical Center in Traverse City. Patients receive clear monthly statements for hospital and clinic services with a due date printed on each bill. Timely payment prevents late fees and keeps accounts in good standing.
- For the most current payment options, visit the official Bill Pay page at https://www.munsonhealthcare.org/patients-visitors/bill-pay where you can review every verified method in detail.
- You can also make a secure payment directly through the hospital bill portal at https://munson.myonplanhealth.com/login/directLogin or the clinic bill portal at https://munson.simpleepay.com/app/login.
One-Time Payment (Quick Pay)
Munson Healthcare supports convenient one-time payments through its secure online portals without requiring a full recurring account setup. This quick-pay option lets you settle your current statement securely using your account or statement details.
To complete a one-time payment:
- Go to the appropriate portal (hospital or clinic bill).
- Enter your account or statement information.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation sent to your registered email or account. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Log into the MyHealthONE patient portal (or the specific hospital/clinic portals) to view all your Munson Healthcare statements, make payments, track charges, update insurance information, and manage notifications 24/7. The portals combine services in one secure location and work seamlessly on mobile devices.
Automatic Payments
Enroll in automatic payments directly through the patient portal after signing in. This service automatically deducts your full billed amount from your bank account or card on the due date each month. You receive an advance statement for review. Modify or cancel automatic payments anytime in the portal settings.
Pay by Phone
Pay your Munson Healthcare bill by phone using the dedicated billing lines:
- Hospital bills: 844-467-5545
- Clinic or urgent care bills: 844-467-5545
Have your statement or account number ready. Credit/debit card payments are accepted with a convenience fee displayed before confirmation. Representatives are available Monday–Friday during business hours for assistance with billing questions or payment plans.
Mail Payments
Mail your payment with a check or money order payable to the specific Munson facility. Include your account or statement number on the check. Use the exact remittance address printed on your monthly statement. Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
In-person payments are accepted at the Patient Financial Services office located inside Munson Medical Center and other Munson facilities. Bring your statement for faster service. Cash, checks, money orders, and credit/debit cards are typically accepted at the cashier windows during business hours. Specific locations include the main campus at 1105 Sixth Street, Traverse City, MI 49684. Confirm exact hours and availability by calling Patient Financial Services.
Contact Customer Service
For billing inquiries, payment arrangements, financial assistance applications, or portal support, call 844-467-5545 Monday–Friday during business hours. Patient Financial Services offices are located inside the respective Munson hospitals and clinics. For hospital billing disputes or charity care eligibility, the same number connects you to a financial counselor.
Frequently Asked Questions
Does Munson Healthcare offer one-time quick payments? Yes. Quick one-time payments are available through the official online portals without full account registration.
What payment methods are accepted? Online portals and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, money orders, and cards. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Standard convenience fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Use the exact remittance address printed on your monthly statement for the specific facility.
Where is the in-person payment location? At the Patient Financial Services office inside Munson Medical Center or other Munson facilities during business hours.
How do I enroll in automatic payments? Sign into the patient portal and follow the automatic payment enrollment steps. The service is convenient and automatic on the due date.
What services generate a Munson Healthcare bill? Hospital stays, emergency care, surgeries, lab work, imaging, clinic visits, and other medical services across Munson facilities.
How do I apply for financial assistance? Contact Patient Financial Services at 844-467-5545 or apply online through the patient portal. Charity care and payment plans are available based on eligibility.
