Augusta Health is a leading not-for-profit healthcare system serving the Shenandoah Valley of Virginia. With its main hospital in Fishersville and multiple outpatient clinics, the network provides comprehensive medical, surgical, and specialty care. Patients receive separate statements for hospital services, Augusta Medical Group physician services, and Augusta Health Care Home Medical. Timely payment prevents late fees and maintains good account standing.
- For the most current details on accounts and billing, visit the official Billing page at https://www.augustahealth.com/patients-visitors/patient-resources/billing/ where you can select the correct portal based on your statement type.
- You can also pay your hospital bill securely as a guest through the official PersonaPay portal at https://www.personapay.com/augustahealth.
Guest Pay / One-Time Payment Option
Augusta Health offers convenient one-time payment options through dedicated portals—no full recurring account registration required for single transactions. This guest-style feature is ideal for occasional users, caregivers, or patients who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Select the appropriate portal based on your bill type (hospital, physician, or care home).
- Enter your account or patient information from your statement.
- Provide payment details using a major credit or debit card (Visa, MasterCard, American Express, Discover), including HSA or FSA cards.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portals are fully secure and mobile-friendly.
Online Account Management
Augusta Health uses separate portals for different service types:
- Hospital bills: PersonaPay
- Augusta Medical Group (physician) bills: AthenaHealth portal
- Augusta Health Care Home Medical bills: HME Bill Pay portal
Registering in the appropriate portal provides access to view statements, payment history, and additional options. MyChart integration is available for some services, offering real-time balance updates and secure messaging.
Automatic Payments
Automatic or recurring payment options are available through the respective billing portals after registration. This service automatically processes payments on the due date each month, eliminating missed payments and late fees. Contact the Business Office for assistance with setup or changes.
Pay by Phone
Call the Business Office at 540-332-4000 during business hours to make a payment by phone or discuss your account. Have your statement or account number ready. Representatives can process payments and assist with billing questions or payment arrangements. Toll-free support is available at 800-932-0262.
Mail Payments
Mail your payment with a check or money order (payable to Augusta Health) to the remittance address printed on your monthly statement or the Business Office address. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Business Office
Visit the Augusta Health Business Office in person for payments during regular business hours: 189 Medical Center Circle Fishersville, VA 22939
Payments are accepted at the Business Office counter. Staff can assist with billing questions, payment arrangements, and financial assistance applications. Cash, checks, and credit/debit cards are accepted where available. The Business Office is open Monday through Friday, 8:00 a.m. to 4:30 p.m.
Contact Customer Service
Reach the Augusta Health Business Office at 540-332-4000 (local) or 800-932-0262 (toll-free) during business hours for billing inquiries, payment arrangements, payment plans, or financial assistance. For MyChart technical help or general patient resources, use the contact options on the official website. Financial Advocates are available to discuss assistance programs.
Frequently Asked Questions
Can I pay my Augusta Health bill online without creating a full account? Yes. The official portals support one-time payments using your statement details.
What payment methods does Augusta Health accept? The portals accept major credit and debit cards, including HSA and FSA cards. Mail accepts checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Augusta Health payments? No convenience fees are charged by Augusta Health for official payments. Confirm any processor details during checkout.
Where do I mail my Augusta Health payment? Use the exact remittance address printed on your monthly statement or mail to the Business Office, P.O. Box 1000, Fishersville, VA 22939.
What are the in-person payment hours? Monday–Friday, 8:00 a.m.–4:30 p.m. at the Business Office (189 Medical Center Circle, Fishersville, VA 22939).
How do I set up recurring payments? Enroll through the appropriate billing portal after registration. Contact the Business Office for assistance.
What services does Augusta Health provide? Comprehensive healthcare including hospitals, clinics, physician services, and urgent care in the Shenandoah Valley of Virginia.
How do I get help with payment arrangements or billing issues? Call 540-332-4000 during business hours. Flexible payment plans and financial assistance options are available through the Business Office.
