Manifold Refuse provides reliable residential and commercial trash collection, dumpster rentals, and waste removal services to customers in Anderson, Indiana, and surrounding areas including Stony Creek Township. As a family-owned and operated business since 1951, the company issues quarterly or monthly statements with a clear due date. Timely payment prevents service suspension and late fees.
- For the most current billing and service information, visit the official website at https://www.manifoldrefuse.com/.
- Customers can also access the secure online bill pay portal directly at https://secure.soft-pak.com/webpakmr/signin.jsp to register and manage payments.
Online Bill Pay Portal (One-Time Registration Required)
Manifold Refuse uses a secure Soft-Pak online bill pay system. New users must complete a simple one-time registration—no recurring login is needed for future one-time payments once set up.
To register and pay:
- Visit the portal at https://secure.soft-pak.com/webpakmr/signin.jsp.
- Click the registration link and enter your customer number and access code (found on your statement or invoice—formats like 01-125 or 01-125-4).
- Create an email and password for your account.
- Log in to view your balance and pay using a credit/debit card (Visa, MasterCard, Discover) or electronic check.
Payments post the same or next business day. The portal is mobile-friendly and provides access to statements and payment history. No convenience fees are charged for official portal transactions.
Important Note: Always use the verified official portal above. Unauthorized third-party services may delay crediting or cause service issues.
Mail Payments
Mail your payment stub with a check or money order (payable to Manifold Refuse) to the office address: Manifold Refuse 5262 W State Road 32 Anderson, IN 46011
Include your full account number or customer number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free and reliable for customers without online access.
In-Person Payments
Visit the office in person at: 5262 W State Road 32 Anderson, IN 46011
Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Payments are accepted at the front desk during these hours. Staff can also assist with billing questions, service restarts after nonpayment, or account updates. Call ahead at (765) 644-8289 to confirm current procedures.
Pay by Phone & Customer Service
For billing assistance, payment arrangements, or to discuss your account, call (765) 644-8289 during office hours (Monday–Friday, 8:30 AM–4:30 PM). Representatives can guide you through the online portal or process special requests. For service restarts due to nonpayment, contact the office immediately so payments can be applied and service restored promptly. Email support is available at [email protected].
Additional Services and Support
Manifold Refuse offers residential trash pickup, commercial containers, and dumpster rentals in various sizes. The company emphasizes dependable local service with flexible payment options including quarterly or semi-annual billing for many residential customers. If your service has been suspended for nonpayment, call the office to arrange payment and immediate reinstatement.
Contact Customer Service
Reach Manifold Refuse at (765) 644-8289 (Monday–Friday, 8:30 AM–4:30 PM) for all billing, payment, or service inquiries. The office is located at 5262 W State Road 32, Anderson, IN 46011. Email: [email protected]. Response times are typically immediate during business hours.
Frequently Asked Questions
Does Manifold Refuse offer guest pay without registration? No. The official portal at https://secure.soft-pak.com/webpakmr/signin.jsp requires a one-time registration using your customer number and access code from the bill. There is no full guest-pay option.
What payment methods does Manifold Refuse accept? The online portal accepts credit/debit cards (Visa, MasterCard, Discover) and electronic checks. Mail and in-person payments accept checks or money orders. No cash is accepted by mail.
Are there convenience fees for Manifold Refuse online payments? No convenience fees apply when using the official Soft-Pak portal, mail, or in-person payments.
Where do I mail my Manifold Refuse payment? Manifold Refuse, 5262 W State Road 32, Anderson, IN 46011. Always include your account or customer number on the check.
What are the in-person payment hours? Monday–Friday, 8:30 AM–4:30 PM at 5262 W State Road 32, Anderson, IN 46011.
How do I register for online bill pay? Go to https://secure.soft-pak.com/webpakmr/signin.jsp and use the customer number and access code printed on your statement to create an account.
What services does Manifold Refuse provide? Residential and commercial trash collection, dumpster rentals, and reliable waste removal services in Anderson, Indiana, and surrounding areas.
How do I restart service after nonpayment? Call (765) 644-8289 immediately after making payment. The office will process the payment and restore service promptly.