Waste Pro USA provides residential, commercial, and municipal waste collection, recycling, bulk pickup, and related services across the Southeast United States. Timely payment of your Waste Pro bill ensures uninterrupted service and helps avoid late fees or service interruptions.
The most reliable way to manage and pay your bill is through Waste Pro’s official online systems, which allow you to view invoices, make payments, set up autopay, and go paperless after a quick registration.
To pay your Waste Pro bill securely and conveniently, start at the official Online Bill Pay page at https://www.wasteprousa.com/bill-pay/. Select your location or division from the dropdown, register or log in using your last invoice number or account phone number, and complete your payment with banking information or a credit card. This portal provides direct access to your account details and payment options.
For additional service information, location-specific details, or to request support, visit the main Waste Pro website at https://www.wasteprousa.com/.
Online Bill Payment (Primary Method)
Waste Pro’s online bill pay system uses a secure portal (often referred to as eTower) that is location- or division-specific. Your division number appears at the top left of any Waste Pro invoice.
Registration and Payment Steps:
- Visit https://www.wasteprousa.com/bill-pay/
- Select your location/division from the dropdown menu at the bottom of the page
- For first-time users, click to register using your last invoice number or the phone number on file
- Confirm your email and create a username/password
- Once logged in, you can view invoices, make one-time payments using bank account (ACH) or credit card information, set up automatic payments, download statements, and opt for paperless billing
Payments post immediately to your account in most cases. The system is designed for convenience and security, with no sharing of personal information beyond what is necessary for processing. Note that a new, improved customer portal is under development; existing users should continue with the current bill-pay system until notified otherwise via email.
Pay by Phone or Local Office
Contact your local Waste Pro office for billing assistance or to make a payment over the phone. Phone numbers are listed on your invoice and vary by service area. Examples of verified local contacts include:
- Jackson County, FL: 850-993-2070
- Mobile, AL area: 251-383-2100
- Sarasota County, FL: 941-340-0700
- North Georgia: 678-720-2000
For general corporate inquiries, call the main line at 407-869-8800. Business hours are typically Monday through Friday during standard daytime hours; confirm with your local office as they handle most customer billing matters directly.
Pay In Person
Visit your local Waste Pro office or customer service location during business hours. Some offices, such as the one in Venice, FL (5221 FL-776, Venice, FL 34293), serve as employment and customer service points. Bring your invoice or account details. Availability and accepted payment methods (cash, check, card) depend on the specific office—call ahead to confirm.
Use the official location finder on https://www.wasteprousa.com/find-your-city/ to identify the nearest office and its contact information.
For Mail Payments
Include your payment (check or money order) with the remittance portion of your invoice or clearly note your account number. Mail to the address provided on your specific Waste Pro statement, as remittance details are tailored to your service location or division. Contact your local office if you need the current mailing address or have questions about processing times.
Account Management and Autopay
Once registered in the online portal, you can easily set up automatic payments to avoid missed due dates. You can also manage paperless billing, review service schedules, and download historical invoices. This is especially useful for residential customers with recurring quarterly or monthly billing.
Waste Pro serves over two million customers and holds numerous municipal contracts. Local variations in billing cycles (e.g., quarterly in some counties like Jackson County at rates such as $22.63 per month effective 2026) are common—always refer to your statement for exact details.
Official Contact Information (Verified July 2026)
- Main Corporate Phone: 407-869-8800 (Longwood, FL headquarters)
- Local Offices: Refer to your invoice or the location finder on the website for the most relevant number (examples above)
- Corporate Headquarters: 2101 West State Road 434, Suite 305, Longwood, FL 32779
- General Inquiries: Use the contact form at https://www.wasteprousa.com/contact-us/ or request service/support online
For division-specific support, the phone number on your invoice or the local office is the fastest route.
Frequently Asked Questions
How do I register for online bill pay with Waste Pro? Go to https://www.wasteprousa.com/bill-pay/, select your location, and register using your last invoice number or account phone number. You will receive a confirmation email to complete setup.
Can I pay my Waste Pro bill without full registration? Initial access requires basic account verification (invoice or phone). Once set up, you gain full guest-like convenience for future payments, autopay, and viewing.
What payment methods are accepted? The online portal supports bank account (ACH) transfers and credit cards. Local offices may accept additional methods—confirm directly.
How do I find my division or location for the portal? Check the top left corner of your Waste Pro invoice for the division number. Select it from the dropdown on the bill pay page.
What should I do if I cannot access my online account or lost my invoice? Contact your local Waste Pro office using the phone number on prior statements or the main corporate line at 407-869-8800. They can assist with account lookup and payment options.
Is there a new customer portal available? Waste Pro is implementing an improved customer portal. Current users should use the existing system at https://www.wasteprousa.com/bill-pay/ until receiving an email invitation for the update.
How can I set up paperless billing or autopay? Log into the online portal after registration. Enable paperless on the welcome screen and configure automatic payments under your account settings for hassle-free service.
Who do I contact for billing disputes or service changes? Reach out to your local office first. For broader inquiries, use the corporate contact form or main phone number. Have your account details ready.
