Pay your Massey Services bill quickly and securely — use the official MyMassey portal or app for login, payments, and account management.
Massey Services customers can manage and pay bills through the official MyMassey online portal and mobile app. You can view balances, transaction history, update payment methods, and make payments anytime. New customers can register using their account number from their billing statement.
How to Pay Your Massey Services Bill Online
The recommended and most secure way to pay is through the official MyMassey portal:
- Login with your existing credentials (case-sensitive password).
- Register as a new user if you don’t have an account yet (you’ll need your Massey account number, email, street number, and ZIP code).
- Make one-time payments, update saved cards, or set up recurring payments.
- View balance activity, transaction history, active services, and upcoming service dates.
Direct Portal Link: https://my.masseyservices.com/
You can also access MyMassey directly from the main Massey Services website by clicking the “My Massey Login” button.
Third-party services like doxo are available but not officially recommended — the MyMassey portal is preferred for fastest processing and no extra fees from intermediaries.
Pay by Phone
You can contact Massey Customer Care to make a payment or get billing assistance.
- Customer Care Phone Number: 1-888-262-7739 (or 1-888-2MASSEY)
Call during business hours for help with payments, account questions, or to process a payment over the phone. Have your account number ready.
Mail a Payment
Mail your check or money order to the remittance address printed on your monthly statement. Always include your full account number on the check or payment stub.
Do not send cash by mail.
In-Person Payments
Massey Services does not offer widespread “pay in store” or walk-in payment locations, as it is a service-based company with technicians visiting homes. For special arrangements, contact Customer Care at 1-888-262-7739.
Mobile App & Payment Assistant
Massey offers the My Massey App (available for iPhone and Android), which allows you to:
- Pay your bill directly from your phone
- View service history and upcoming appointments
- Request service or report issues
- Sign up for paperless billing
- Communicate with the Customer Care team
Note: The My Massey App is scheduled for discontinuation on August 1, 2026. After that date, use the mobile-friendly MyMassey online portal via your browser.
You can also enable automatic/recurring payments through the portal or app for convenience.
Fees & Late Payments
- Convenience or processing fees may apply depending on the payment method (e.g., certain credit cards).
- Late payments can result in late fees and potential service interruptions or collection actions.
- Paying on time helps maintain continuous pest control coverage and avoids extra charges.
- Contact Customer Care promptly if you anticipate any delay with your payment.
Contact Information
- Customer Care / Billing Support: 1-888-262-7739
- Email: [email protected] or [email protected]
- Corporate Headquarters: 315 Groveland Street, Orlando, FL 32804
- Main Phone: 407-645-2500
For the fastest assistance, log into your MyMassey account first or have your account number ready when calling.
Massey Services Bill Pay – FAQs
How do I pay my Massey Services bill online?
Log in or register at https://my.masseyservices.com/. You can make payments, view your balance, and manage payment methods directly in the portal.
Can I pay by phone?
Yes. Call Customer Care at 1-888-262-7739 for assistance or to process a payment.
Is there a mobile app?
Yes — the My Massey App lets you pay bills and manage your account from your phone. Note: The app will be discontinued on August 1, 2026; switch to the web portal afterward.
How do I register for MyMassey?
Use your Massey account number (from your bill), email, street number, and ZIP code at the registration page.
What if my payment is late?
Late fees may apply and service could be affected. Contact Customer Care immediately at 1-888-262-7739 to discuss options.
Does Massey support automatic payments?
Yes. You can set up recurring payments and update saved cards through the MyMassey portal.
Are there convenience fees?
Fees may apply for certain payment methods. Check details during checkout or contact Customer Care.
Still need help?
Log into your MyMassey account or call 1-888-262-7739. Always refer to the payment instructions on your latest statement.
Last updated: April 2026. Payment options and portal features can change. Always verify using the official MyMassey portal or contact information on your bill.