City of Euless Water Utilities provides safe drinking water and wastewater services to residential and commercial customers throughout Euless, Texas. Monthly bills combine water and sewer charges with a clear due date printed on each statement (typically due on or before the 20th day after the billing date). Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Water Utilities page at https://www.eulesstx.gov/departments/water-utilities.
- Customers can also make secure one-time payments directly through the official Paymentus portal at https://ipn4.paymentus.com/cp/eule.
Guest Pay / One-Time Payment Option
City of Euless Water Utilities offers a convenient one-time payment (guest pay) option through its official Paymentus portal—no account registration or login required. This feature is ideal for occasional users or those who prefer to pay manually without creating a recurring profile.
To complete a guest payment:
- Visit the portal at https://ipn4.paymentus.com/cp/eule.
- Select the “Make One Time Payment” option.
- Enter your Euless Water Utilities account number exactly as shown on your bill.
- Provide payment details using a credit/debit card (Visa, Mastercard, American Express, Discover), electronic check (ACH), PayPal, Venmo, Apple Pay, or Google Pay.
- Review the amount and submit for immediate confirmation.
Payments post immediately to your water account if made before midnight; those made after midnight post within 48 hours. You will receive an on-screen receipt and confirmation number. The portal is fully secure and mobile-friendly.
Online Account Management Portal
Create a free account on the same Paymentus portal at https://ipn4.paymentus.com/cp/eule for full 24/7 access. Once registered (using your water bill information), you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Euless water account from any device. The system supports recurring payments after initial setup.
Pay by Phone
Call the Water Utilities office at 817-685-1471 (Monday–Friday during business hours) to make a credit card payment over the phone. Have your account number ready. Payments are processed immediately by a representative. For after-hours emergencies or service reinstatement after disconnection, call 817-685-1526.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Euless) using the pre-addressed return envelope included with your bill. Enclose the bottom portion of the bill for proper crediting. Send to: City of Euless P.O. Box 1545 Euless, TX 76039
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
Drop Box and In-Person Payments
For after-hours convenience, use the two secure 24-hour drop boxes located at the Water Utilities office:
- Drive-thru drop box at the back of the building
- Front entrance drop box
Both accept checks or money orders only (no cash). Payments are processed the next business day.
The Water Utilities office is located inside the Harold Samuels Finance Building (entrance off the courtyard) at City Hall Campus: 201 N. Ector Drive Euless, TX 76039
Office hours are Monday through Friday, 8:00 AM to 5:00 PM. While drop boxes are the primary after-hours option, staff can assist with billing questions and payment arrangements during regular business hours.
Contact Customer Service
Reach Euless Water Utilities at 817-685-1471 (Monday–Friday, 8:00 AM–5:00 PM) for billing inquiries, payment arrangements, service starts/stops, or assistance. Email support is available at [email protected]. For water quality or infrastructure concerns, call 817-685-1580. The main office is at 201 N. Ector Drive, Euless, TX 76039.
Frequently Asked Questions
Can I pay my Euless water bill online without creating an account? Yes. The official Paymentus portal at https://ipn4.paymentus.com/cp/eule offers full one-time/guest pay functionality using only your account number from the bill.
What payment methods does Euless Water Utilities accept? The portal accepts credit/debit cards (Visa, Mastercard, American Express, Discover), electronic checks (ACH), PayPal, Venmo, Apple Pay, and Google Pay. Mail and drop boxes accept checks or money orders only.
Are there convenience fees for Euless water bill payments? No convenience fees are charged for official portal, phone, mail, or drop box payments when using the City’s authorized channels.
Where do I mail my Euless water bill payment? City of Euless, P.O. Box 1545, Euless, TX 76039. Always include your account number and the bottom portion of your bill.
What are the drop box and office details? Two 24/7 drop boxes (drive-thru back and front entrance) at the Water Utilities building, 201 N. Ector Drive, Euless, TX 76039. Office hours: Monday–Friday, 8:00 AM–5:00 PM.
How do I view my water usage or set up recurring payments? Register on the Paymentus portal at https://ipn4.paymentus.com/cp/eule or use the separate customer water usage portal at https://my-euless.sensus-analytics.com/.
What services does Euless Water Utilities provide? Safe drinking water supply, wastewater collection, and related utility services for the City of Euless, Texas.
How do I get help with payment arrangements or service issues? Call 817-685-1471 during business hours or 817-685-1526 for after-hours emergencies. Flexible arrangements are available through customer service.
