City of Sunrise Utilities provides safe drinking water, wastewater, and related services to residential and commercial customers in Sunrise, Florida. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official one-time payment portal at https://www.sunrisefl.gov/onetimepayment to pay quickly without full registration.
- You can also manage recurring payments and view your account through the new Utility Bill Payment System at https://css.sunrisefl.gov/.
Guest Pay / One-Time Payment Option
City of Sunrise Utilities offers a convenient one-time payment (guest pay) option through its official online system—no full recurring account registration required. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a guest payment:
- Visit https://www.sunrisefl.gov/onetimepayment.
- Enter your Customer Number and Account Number (found at the top of your bill).
- Provide payment details using a checking account (eCheck), debit card, or credit card (Visa, MasterCard, American Express, Discover).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. No transaction fee is charged by the City for these payments.
Online Account Management with New Utility Bill Payment System
Create a free account on the new Utility Bill Payment System at https://css.sunrisefl.gov/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, set up recurring credit card or bank account payments, and manage your Sunrise Utilities account from any device. The system supports one-time guest payments and recurring options, with no transaction fee for bank draft or recurring credit card payments.
Automatic Payments (Recurring)
Enroll in free recurring payments (bank account or credit card) through the new Utility Bill Payment System. This option automatically deducts the billed amount on the due date each month, eliminating missed payments and late fees. You can modify or cancel recurring payments anytime through the portal. No separate form is needed—enroll directly in the system.
Pay by Phone
Pay your utility bill by phone toll-free at 1-866-335-0510 using a Visa, MasterCard, American Express, Discover card, debit card, or check. This service is available 24/7 and incurs no transaction fee from the City. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order (payable to City of Sunrise Public Service) to one of the following addresses: City of Sunrise Public Service P.O. Box 31432 Tampa, FL 33631-3432
or
City of Sunrise Public Service 10770 West Oakland Park Boulevard Sunrise, FL 33351-6899
Include your Customer Number and Account Number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person and Drop Box Payments
Visit City Hall in person for payments during regular business hours: 10770 West Oakland Park Boulevard Sunrise, FL 33351
Customer Service hours are Monday through Friday, 8:00 AM to 5:00 PM. A 24/7 secure drop box is available for check or money order deposits. Staff can assist with billing questions and payment arrangements. Cash, checks, and cards are accepted where available.
Contact Customer Service
Reach City of Sunrise Public Service / Utility Billing at (954) 746-3232 (Monday–Friday, 8:00 AM–5:00 PM) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. City Hall is located at 10770 West Oakland Park Boulevard, Sunrise, FL 33351.
Frequently Asked Questions
Can I pay my Sunrise Utilities bill online without creating an account? Yes. The one-time payment portal at https://www.sunrisefl.gov/onetimepayment allows quick payments using only your Customer Number and Account Number—no full registration required.
What payment methods does Sunrise Utilities accept? The portal and phone accept checking accounts (eCheck), debit cards, and credit cards (Visa, MasterCard, American Express, Discover). Mail and drop box accept checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Sunrise Utilities payments? No transaction fee is charged by the City for official online, phone, mail, or drop box payments.
Where do I mail my Sunrise Utilities payment? City of Sunrise Public Service, P.O. Box 31432, Tampa, FL 33631-3432 or 10770 West Oakland Park Boulevard, Sunrise, FL 33351-6899. Always include your Customer Number and Account Number on the check.
What are the in-person payment hours and drop box options? Monday–Friday, 8:00 AM–5:00 PM at City Hall (10770 West Oakland Park Boulevard). A 24/7 drop box is available for check or money order deposits.
How do I set up recurring payments? Enroll directly in the new Utility Bill Payment System at https://css.sunrisefl.gov/. Recurring credit card or bank account payments are available with no transaction fee.
What services does Sunrise Utilities provide? Safe drinking water supply, wastewater, and related utility services for the City of Sunrise, Florida.
How do I get help with payment arrangements or billing issues? Call (954) 746-3232 during business hours or email [email protected]. Flexible arrangements are available through customer service.