You can pay a Northside Hospital bill online through their secure PatientWallet/PatientCo portals, by phone with the business office, by mail, or via third‑party bill‑pay apps.
Pay a Northside bill online (PatientCo link)
Online Bill Pay (PatientWallet / PatientCo)
Northside and many affiliated clinics use PatientCo/PatientWallet for online payments.
- Clinic/physician sites (for example Northside Diagnostic Clinic and Northside Primary Care) send you from their “Pay Bill” / “Bill Pay” button to a third‑party page hosted by PatientCo.
- PatientCo/PatientWallet lets you view statements and pay bills 24/7, typically using a statement code or account number from your bill.
- The portal supports card and bank payments and offers clear, easy‑to‑read statements and low monthly payment options when available.
If you are redirected to a site that is not managed by PatientCo, the clinics instruct you to exit immediately and call their customer service number listed on your statement.
Guest Pay vs. Login
- PatientCo/PatientWallet generally functions as a “guest pay” style portal: you enter details from your paper or electronic bill (statement code, account number, or DOB/ZIP) without needing a full Northside.com login.
- Some Northside entities may allow you to create an online account within PatientWallet so you can save payment methods, see prior statements, and set up payment plans.
Always follow the URL and access instructions printed on your specific Northside bill, since hospital, clinic, and physician billing systems may differ slightly.
Pay by Phone
For billing questions or to pay by phone, Northside lists business‑office numbers.
- Accounting / Billing (Business Office): (404) 851‑6500 (listed as the billing office contact).
- Main Northside Hospital Atlanta: (404) 851‑8000, with facility‑specific numbers for Cherokee, Duluth, Forsyth, and Gwinnett campuses.
Call the billing number on your statement to:
- Ask about your balance, insurance posting, and financial assistance
- Make a phone payment (card or bank) if the business office offers that option
Third‑Party Apps (doxo)
You can also pay Northside Hospital bills through doxo.
- doxo allows payments with linked bank account (no fee from doxo), credit card, debit card, or Apple Pay; fees apply for some methods.
- It centralizes due‑date reminders, payment history, and multi‑biller management in one app (iOS/Android).
doxo is not affiliated with Northside Hospital, so:
- Payments may take extra days to be delivered.
- You should not use doxo for urgent or last‑day payments when avoiding late fees or collections is critical.
In‑Person & Mail Payments
For hospital accounts, Northside has a dedicated Billing and Collections office.
Your bill includes:
- A payment coupon and mailing address (lockbox or PO Box) for checks and money orders.
- Instructions to send payments 7–10 days before the due date so they are received on time.
At some hospital or clinic locations, you can also pay at the front desk or cashier when you are on site. Always follow the payment options shown on your actual statement.
Mobile Access & Payment Assistance
- PatientWallet and doxo both provide mobile‑friendly bill pay, and doxo has native apps for iOS and Android so you can manage and pay Northside bills from your phone.
- PatientWallet’s integration with providers like Piedmont (same vendor family) shows support for low monthly payment options and payment plans, which Northside or its affiliated practices may also leverage.
If you need help, the best route is to call the billing office at (404) 851‑6500 using your account/visit number to ask about payment plans, financial assistance, or correcting insurance issues.
Northside Hospital Online Bill Pay FAQs
How do I pay my Northside Hospital bill online?
Use the Pay Bill / Billing & Collections link on Northside’s or your clinic’s site, which redirects you to a secure PatientCo/PatientWallet page where you enter your statement details and pay by card or bank 24/7.
Can I pay my Northside bill without creating an account?
Yes. PatientCo/PatientWallet is designed for guest‑style payments using information from your bill (such as a statement code or account number), so you can pay online without a full Northside.com login.
What phone number do I call for Northside billing?
Call Northside’s Business Office at (404) 851‑6500 for billing questions or payments, or use the facility main lines (e.g., (404) 851‑8000 for Atlanta) to be routed to billing.
Is it safe to use doxo to pay my Northside Hospital bill?
doxo is a third‑party bill‑pay app that keeps your bank/card data private from the biller and lets you pay Northside with bank transfer, card, or Apple Pay, but it may charge fees and is slower than paying through Northside’s own PatientWallet portal.
What if I have a problem with the online bill pay site?
If you click Pay Bill and are redirected to a site that is not clearly operated by PatientCo, clinics advise you to exit immediately and call their customer service line (such as 770‑297‑4900 or 678‑223‑7932, depending on the practice) for help before entering payment details.