Pasco County Utilities provides essential water, wastewater, and reclaimed water services to residents and businesses throughout Pasco County, Florida. Timely payment of your utility bill ensures uninterrupted service, supports infrastructure maintenance, and helps avoid late fees or disconnection. The county offers convenient online, phone, mail, and in-person payment options through secure channels.
- Customers can make quick one-time payments without registering using the official Online Quick Pay option at https://www.invoicecloud.com/pascofl.
- For full account management and recurring payments, use the dedicated payment portal. Access these options directly through the county’s Pay My Utility Bill page at https://www.pascocountyfl.gov/services/utilities/my_account/pay_my_utility_bill.php
Guest / Quick Pay Options
Pasco County Utilities provides an easy Online Quick Pay feature for customers who want to pay without creating a full account or logging in. This guest-style option is perfect for one-time payments. Visit https://www.invoicecloud.com/pascofl, enter your account and customer numbers from your bill, and complete the payment using credit/debit cards, Google Pay, Apple Pay, or eCheck. Same-day processing is available for most transactions.
Online Payment Portal
Registered users gain access to the full Pasco Easy Pay portal for viewing bills, payment history, due date extensions, service requests, and more. Log in or create an account to manage everything in one place.
How to Pay Online
- Have your account number and customer number ready.
- Visit the payment portal linked from the county’s official page.
- Select the amount, payment method (credit/debit cards, Google Pay, Apple Pay, or eCheck), and submit.
The system supports same-day payment processing when completed before daily cutoffs.
Automatic Payments (EFT / ACH)
Set up recurring Automatic Clearing House (ACH) payments through Electronic Funds Transfer (EFT) for hassle-free billing. Download the EFT form from the county website, complete it, and submit to a customer service location or as directed. This option helps ensure on-time payments and can be adjusted as needed. Contact customer service for assistance with enrollment.
Pay by Mail
Mail your check or money order (payable to Pasco County Utilities) with the payment stub to:
Pasco County Utilities P.O. Box 2139 New Port Richey, FL 34656-2139
For overnight delivery (FedEx or UPS only): Utilities Customer Information and Services 19420 Central Boulevard Land O’ Lakes, FL 34637
Allow 5–7 business days for mail payments to process. Do not send cash by mail.
In-Person Payments
Payments are accepted at three Customer Service Centers with drive-through and walk-up options (hours: Monday–Friday, 8:30 a.m.–4:00 p.m.). Cash, checks, money orders, and cards are accepted (subject to any processing fees). Drop boxes are available 24/7 at select locations for after-hours payments.
Locations:
- West Pasco (New Port Richey): 11355 DeCubellis Road, New Port Richey, FL 34654 (drive-through and walk-up)
- Central Pasco (Land O’ Lakes): 19420 Central Boulevard, Land O’ Lakes, FL 34637 (drive-through and walk-up)
- East Pasco (Dade City): 14236 Sixth Street (2nd Floor), Dade City, FL 33523 (walk-up only)
Confirm current hours and any temporary changes by phone before visiting.
Pay by Phone
Make payments over the phone using the automated system by calling 855-786-5344. Have your account number and customer number ready. This option supports same-day processing during business hours.
Contact Pasco County Utilities
For billing questions, payment arrangements, service start/stop, or assistance:
- Main Customer Service: (727) 847-8131 (Monday–Friday, 8:30 a.m.–4:00 p.m.)
- Pay by Phone: 855-786-5344
- Financial Assistance / Hardship: (727) 834-3297
Customer Service Centers (as listed above) also provide in-person support. Have your account details ready when contacting staff.
Overview of Pasco County Utilities Services
Pasco County Utilities manages water production, distribution, wastewater collection and treatment, and reclaimed water programs serving thousands of customers. The department focuses on reliable service, water conservation, and customer support through online tools and local centers. Bills reflect usage plus base fees, and the county offers payment arrangements and assistance programs when needed. Annual water quality reports and conservation tips are available on the county website.
Frequently Asked Questions (FAQs)
How do I pay my Pasco County utilities bill without registering? Use the Online Quick Pay option at https://www.invoicecloud.com/pascofl. Enter your account and customer numbers for a fast one-time payment.
What payment methods are accepted online? Credit/debit cards, Google Pay, Apple Pay, and eCheck. A service fee of approximately 2.75% applies to card transactions through the processor.
Where do I mail my utility payment? Pasco County Utilities, P.O. Box 2139, New Port Richey, FL 34656-2139. Include your account number.
What are the in-person payment locations and hours? Three centers open Monday–Friday, 8:30 a.m.–4:00 p.m.: New Port Richey (11355 DeCubellis Road), Land O’ Lakes (19420 Central Boulevard), and Dade City (14236 Sixth Street, 2nd Floor). Drive-through available at select sites.
Can I set up automatic payments? Yes. Enroll in EFT/ACH recurring payments by submitting the form available on the county website or at a customer service center.
How do I pay by phone? Call 855-786-5344 and follow the automated prompts. Have your account and customer numbers ready.
What if I need payment assistance or arrangements? Contact customer service at (727) 847-8131 or financial assistance at (727) 834-3297 for options.
Where can I find my account and customer numbers? They appear on your monthly utility bill or statement.
How long does it take for payments to post? Online and Quick Pay transactions often post the same day. Mail payments take 5–7 business days.
