Greater Ouachita Water Company provides safe, reliable drinking water to thousands of residential and commercial customers across multiple water systems in Ouachita Parish, Louisiana, including areas around West Monroe. Timely payment of your Greater Ouachita Water bill ensures continuous service, supports system maintenance and improvements, and helps avoid late fees or disconnection. The company offers secure online payment options through its official customer portal for convenient 24/7 access.
- Customers can securely view and pay bills through the official payment portal at https://greaterouachita.epayub.com/.
- For more information on services, billing, and new accounts, visit the main company website at https://greaterouachita.org/.
Guest / Quick Pay Options
Greater Ouachita Water Company offers a Quick Pay feature through its official portal, allowing one-time payments with minimal setup. Visit https://greaterouachita.epayub.com/, select the Quick Pay option, and enter your account details from your bill. This enables payments without a full registered account. The portal supports credit/debit cards and e-check/ACH payments. Processing fees may apply depending on the payment method chosen—review fees before confirming.
Online Payment Portal & Account Management
The secure customer web portal at https://greaterouachita.epayub.com/ lets registered users view current and past bills, payment history, usage details (where available), and manage account settings.
How to Register or Log In
- Locate your account number on your monthly bill or statement.
- Visit https://greaterouachita.epayub.com/ and click “Register” for first-time users or “Log In.”
- Enter your account number and required verification information (such as service address or last name).
- Create a username and password.
Once logged in, you can make one-time payments, schedule future payments, or enroll in recurring options.
Automatic Payment Options
Customers can set up recurring payments through the online portal after registration. This automatically drafts the billed amount from your linked bank account on the due date. Contact customer service for assistance with enrollment or changes. Automatic payments help prevent missed due dates and service interruptions.
Pay by Mail
Mail your check or money order (payable to Greater Ouachita Water Company) to: Greater Ouachita Water Company P.O. Box 2457 West Monroe, LA 71294
Include your account number on the check or money order for proper crediting. Allow 5–7 business days for mail delivery and processing. Do not send cash by mail.
In-Person Payments
Payments are accepted at the company office during business hours. Cash, checks, and money orders are typically welcome.
Office Address: 646 Commercial Parkway, Suite 5 West Monroe, LA 71292
Office Hours: Monday – Friday, 8:30 a.m. – 4:00 p.m. (closed weekends and holidays)
For same-day processing, plan to visit during these hours. Confirm current procedures by phone before visiting.
Contact Greater Ouachita Water Company
For billing questions, payment assistance, service start/stop, or emergencies:
- Main Phone: (318) 322-3741 (available during business hours)
- Customer Service Email: [email protected]
- New Accounts Email: [email protected]
- Physical/Mailing Address: P.O. Box 2457, West Monroe, LA 71294 (or 646 Commercial Parkway, Suite 5, West Monroe, LA 71292 for in-person)
Have your account number ready when contacting the office. For after-hours emergencies such as water main breaks, call the main number for recorded instructions.
Overview of Greater Ouachita Water Services
Greater Ouachita Water Company operates several independent water systems serving communities in and around West Monroe, Louisiana. The company focuses on delivering high-quality drinking water while complying with state and federal regulations. Customers receive monthly bills that include usage charges, base fees, and any applicable taxes or surcharges. The company provides Consumer Confidence Reports (CCRs) annually for each water system, detailing water quality testing results. Additional services include new account setup, meter reading, and leak investigation support.
Frequently Asked Questions (FAQs)
How do I pay my Greater Ouachita Water bill without a full account? Use the Quick Pay option at https://greaterouachita.epayub.com/. Enter your account details for a one-time payment.
What payment methods are accepted online? Credit/debit cards and e-check/ACH bank payments are available. Convenience fees may apply—review them during checkout.
Where do I mail my payment? Greater Ouachita Water Company, P.O. Box 2457, West Monroe, LA 71294. Always include your account number.
What are the office hours and physical address? Monday–Friday, 8:30 a.m.–4:00 p.m. at 646 Commercial Parkway, Suite 5, West Monroe, LA 71292.
How do I register for the online portal? Go to https://greaterouachita.epayub.com/, click Register, and enter your account number and verification details from your bill.
Is there a fee for online payments? Yes, convenience fees typically apply for credit/debit card and sometimes e-check payments. Exact amounts are shown before confirmation.
How do I start or stop water service? Contact the office at (318) 322-3741 or email [email protected]. New customers must submit required documents including proof of ownership or lease.
Where can I find my account number? It is printed on your monthly billing statement or any correspondence from Greater Ouachita Water Company.
What should I do in case of a water emergency? Call (318) 322-3741 immediately. After-hours emergencies follow the instructions on the recorded message.
Can I view my bill and usage history online? Yes. After registering and logging into the portal at https://greaterouachita.epayub.com/, you can access your billing and account information.
