CenterPoint Energy delivers electricity and natural gas to millions of customers across Texas, Minnesota, and other regions, providing essential energy services with clear monthly statements and due dates. Timely payment ensures uninterrupted service and helps avoid late fees or disruptions.
- For the most current details on accounts and billing, visit the official Pay Your Bill page at https://www.centerpointenergy.com/en-us/residential/billing-and-payments/pay-your-bill where you can access all payment options directly.
- You can also sign in or pay as a guest through the secure My Account portal at https://myaccount.centerpointenergy.com/ for quick and easy bill management, and review additional payment locations and instructions at https://www.centerpointenergy.com/en-us/Services/Pages/Payment-Centers.aspx.
Guest Pay / One-Time Payment Option
CenterPoint Energy offers a convenient one-time payment (guest pay) option through its official My Account system—no full recurring account login required for single transactions. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
https://myaccount.centerpointenergy.com/PublicView/PublicPageSignIn?GuestBillPay=true
- Visit the Pay Your Bill page and select the guest payment option.
- Enter your account number from your bill.
- Provide payment details using a credit/debit card, Apple Pay, Google Pay, or bank account (ACH/eCheck).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. A convenience fee applies for credit/debit/digital wallet payments (charged by the third-party processor; CenterPoint Energy receives none of the fee).
Online Account Management with My Account
Create a free My Account at https://myaccount.centerpointenergy.com/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, report outages, and manage your CenterPoint Energy account from any device or the official mobile app. The portal supports both one-time guest payments and recurring options. Log in to pay from your bank account with no convenience fee.
Automatic Payments
Enroll in free AutoPay through My Account to have payments automatically withdrawn from your checking or savings account or charged to your card on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal. AutoPay is available for both electric and natural gas accounts in all service territories.
Pay by Phone
Pay your bill by phone using the automated system by calling the number listed on your statement or the general customer service line. The system accepts credit/debit cards, Apple Pay, Google Pay, or bank account payments. For billing questions or assistance, the same number connects you to representatives during business hours (typically 7:00 AM to 7:00 PM Monday–Friday). Specific contact numbers vary by service territory (e.g., 713-207-2222 for electric delivery in Houston or 713-659-2111 for natural gas).
Mail Payments
Mail your payment with a check or money order (payable to CenterPoint Energy) to the exact remittance address printed on your monthly statement. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free. Regional mailing addresses include CenterPoint Energy, Inc., P.O. Box 4981, Houston, TX 77210-4981 (and similar PO Boxes for Minnesota and other areas).
In-Person Payments at Authorized Locations
Pay your CenterPoint Energy bill in person at authorized payment locations through Western Union or other approved partners nationwide. Enter your address on the official payment locations page to find the nearest site. Payments at authorized agents post promptly. Cash, checks, and cards are accepted at most sites. CenterPoint Energy works with numerous merchants to provide bill payment centers, and payments made before 5:00 PM are posted the next business day.
Contact Customer Service
Reach CenterPoint Energy customer service through the number on your bill or the general support line for billing inquiries, payment arrangements, or assistance. For outages or emergencies, call the 24/7 outage line. The company serves customers with a focus on secure and convenient payment options. Electric Delivery Customer Service: 713-207-2222 or 800-332-7143; Natural Gas Customer Service: 713-659-2111 or 800-752-8036.
Frequently Asked Questions
Can I pay my CenterPoint Energy bill online without creating an account? Yes. The official My Account system supports one-time guest payments using only your account number.
What payment methods does CenterPoint Energy accept? The portal and phone accept credit/debit cards, Apple Pay, Google Pay, and bank accounts (ACH/eCheck). Mail accepts checks or money orders. In-person accepts cash, checks, or cards at authorized locations.
Are there convenience fees for CenterPoint Energy payments? A convenience fee applies for credit/debit/digital wallet payments (charged by the third-party processor). Bank account payments through My Account are fee-free.
Where do I mail my CenterPoint Energy payment? Use the exact remittance address printed on your monthly statement. Always include your account number on the check. Regional addresses include P.O. Box 4981, Houston, TX 77210-4981.
What are the in-person payment options? Payments can be made at authorized Western Union and other approved locations nationwide. Find the nearest site on the official payment locations page.
How do I set up AutoPay for my CenterPoint Energy bill? Enroll through My Account. It is free and deducts automatically on the due date.
What services does CenterPoint Energy provide? Reliable electricity and natural gas service to customers in Texas, Minnesota, and other regions.
How do I get help with payment arrangements or billing issues? Use the number on your bill or the general support line. Flexible arrangements are available through customer service.
