City of Tulare Utilities provides water, sewer, gas, and solid waste services to residential and commercial customers in Tulare, California. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official utility payment portal at https://www.tulare.ca.gov/pay where you can pay your bill immediately using the new InvoiceCloud system.
- You can also review all payment options and instructions on the Utility Services page at https://www.tulare.ca.gov/residents/utility-services for complete guidance.
Guest Pay / One-Time Payment Option
City of Tulare Utilities offers a convenient One Time Pay guest payment option through its official InvoiceCloud portal—no full account registration required. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Visit the portal at https://www.tulare.ca.gov/pay.
- Select “One Time Pay” (fastest way to pay).
- Enter your account information from your statement.
- Provide payment details using a credit/debit card or e-check (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management with InvoiceCloud
Create a free account on the new InvoiceCloud utility billing system at https://www.tulare.ca.gov/pay for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Tulare Utilities account from any device. The previous online system was discontinued in August 2024—new accounts must be created in the InvoiceCloud portal.
Automatic Payments
Enroll in free automatic payments through the InvoiceCloud portal. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal.
Pay by Phone
Pay your bill by phone at (559) 684-4260 and select option 1. The automated system accepts credit/debit cards or e-check payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Tulare) to the remittance address printed on your monthly statement or the Utility Billing office. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at City Hall
Visit City Hall in person for payments during regular business hours: 411 East Kern Avenue Tulare, CA 93274
Payments are accepted at the payment windows inside City Hall. Staff can assist with billing questions and payment arrangements. Cash, checks, and credit/debit cards are accepted where available.
Contact Customer Service
Reach Tulare Utilities Customer Service at (559) 684-4260 (Monday–Friday during business hours) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. City Hall is located at 411 East Kern Avenue, Tulare, CA 93274.
Frequently Asked Questions
Can I pay my Tulare Utilities bill online without creating an account? Yes. The official InvoiceCloud portal at https://www.tulare.ca.gov/pay offers One Time Pay using only your account information—no full registration required for single transactions.
What payment methods does Tulare Utilities accept? The portal and phone accept credit/debit cards and e-check (ACH). Mail and in-person accept checks or money orders. Cash is accepted at City Hall where available.
Are there convenience fees for Tulare Utilities payments? No convenience fees are charged for official online, phone, mail, or in-person payments. Confirm any processor details during checkout.
Where do I mail my Tulare Utilities payment? Use the exact remittance address printed on your monthly statement. Always include your account number on the check.
What are the in-person payment hours? Payments are accepted at City Hall payment windows during regular business hours (Monday–Friday). Confirm exact times by calling (559) 684-4260.
How do I set up automatic payments? Enroll through the new InvoiceCloud portal. It is free and deducts automatically on the due date.
What services does Tulare Utilities provide? Water, sewer, gas, and solid waste services for the City of Tulare, California.
How do I get help with payment arrangements or billing issues? Call (559) 684-4260 during business hours or email [email protected]. Flexible arrangements are available through customer service.