Pierce County Sewer provides wastewater collection and treatment services to over 314,000 customers across a 117-square-mile area in Washington state, including parts of Tacoma, University Place, and surrounding communities. Customers can pay bills securely online via the upgraded Customer Portal (launched in 2021), by phone, mail, in person, or through bank bill pay, with auto-pay available to avoid late fees. New rates effective January 1, 2025, per Ordinance 2023-53, help maintain infrastructure and services.
Learn how to pay your Pierce County Sewer bill, set up auto payments, view statements, and contact support using the official links below.
View or Pay Your Bill Online | Pierce County, WA
https://www.piercecountywa.gov/5182/View-or-Pay-Your-Bill-Online
Log in to the Customer Portal to manage accounts, view usage, and make payments. New users can register with your eight-digit sewer account number.
Pay Through Your Bank | Pierce County, WA
https://www.piercecountywa.gov/2257/Pay-Through-Your-Bank
Set up automatic bank payments or use your bank’s online bill pay service. Include your eight-digit sewer account number and mailing address: Pierce County Sewer, P.O. Box 11620, Tacoma, WA 98411-6620.
Payment Options
1. Pay Online via Customer Portal
- Website: Visit the Billing Portal to log in or register.
- Features:
- One-time or recurring payments; enroll in auto-pay for automatic deductions.
- View current and past bills, payment history, and account details.
- Secure 24/7 access with real-time confirmation.
- Payment Methods: Credit/debit card (Visa, MasterCard, Discover, American Express) or eCheck/ACH (bank account).
- Enrollment: Use your eight-digit sewer account number; current auto-pay users can update bank info in the portal.
- Fees: $3.50 convenience fee per online payment; no fee for auto-pay via bank draft.
2. Pay By Phone
- Phone Number: Call (253) 798-4020 for assisted payments (Mon-Fri 8 a.m.-5 p.m. PT).
- Accepted: Credit/debit card.
- Process: Provide your account number and follow prompts; payments post next business day.
3. Pay By Mail
- Mailing Address: Pierce County Sewer P.O. Box 11620 Tacoma, WA 98411-6620
- Instructions: Include your payment stub with check or money order (no cash); write your eight-digit account number on the check. Allow 7-10 days for processing.
4. Pay In Person
- Locations:
- Environmental Services Building: 9850 64th St. W., University Place, WA 98467 (accepts check, money order, or cashier’s check; no cash, debit, or credit cards).
- Pierce County Finance: 950 Fawcett Ave., Suite 100, Tacoma, WA 98402 (accepts cash, check, money order, cashier’s check, debit/credit card; receipts issued).
- Hours: Mon-Fri 9 a.m.-4 p.m. PT (call to confirm).
- Note: Payments at these locations are forwarded for processing with a 3-5 day delay; no receipt at Environmental Services.
5. Pay Through Your Bank
- Use your bank’s online bill pay service.
- Instructions: Add “Pierce County Sewer” as payee with the mailing address above; include your eight-digit account number in the memo.
6. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: (253) 798-4020 (Mon-Fri 8 a.m.-5 p.m. PT for billing inquiries, service changes, or assistance).
- Email: Use the contact form on piercecountywa.gov.
- Address: Pierce County Planning and Public Works – Sewer Division, 9850 64th St. W., University Place, WA 98467.
Assistance Programs
- Sewer Assistance Program: Available for low-income customers; contact (253) 798-4020 for eligibility and applications.
- Budget Billing: Enroll for equal monthly payments based on annual usage; annual true-up required.
- Payment Arrangements: Call customer service for plans if facing hardship to avoid disconnections.
FAQs
What’s new with Pierce County sewer billing?
Pierce County launched an upgraded and simplified billing system in 2021 for its 314,000 sewer customers, allowing 24/7 online viewing and payments via the Customer Portal. New rates effective January 1, 2025, per Ordinance 2023-53, ensure reliable service and infrastructure maintenance.
How do I pay Pierce County property taxes?
Property taxes are separate from sewer bills. Pay online via the Assessor-Treasurer parcel search website, by mail, or in person at Pierce County Finance (950 Fawcett Ave., Tacoma). Make checks payable to Pierce County Finance.
Where can I pay my sewer bill in Tacoma WA?
In Tacoma, pay at Pierce County Finance (950 Fawcett Ave., Suite 100) or use the drop box at 950 Fawcett Ave. For more info, contact the Planning and Public Works Sewer Division at (253) 798-4020.
How big is the Pierce County sewer system?
The system covers 117 square miles, serving areas from Fife to Spanaway, including Lakewood and Steilacoom, with underground pipes, pump stations, and treatment plants like Chambers Creek and Cascadia.
Tips for Managing Your Pierce County Sewer Bill
- Register for the Customer Portal to enroll in auto-pay and go paperless—avoid late fees and track usage easily.
- Pay early to meet due dates; use bank bill pay for fee-free options.
- For new rates or connection fees (updated February 1, 2025), review the Sewer Rates page on piercecountywa.gov.
- Save payment confirmations and monitor for service alerts or rate changes.
- Contact support early for assistance programs or payment plans; use official channels to avoid scams.
Pierce County Sewer offers secure, flexible bill pay—start with the online Customer Portal for 24/7 access!