Cablelynx Broadband (formerly Longview and Kilgore Cable TV) Bill Pay

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Cablelynx Broadband (formerly Longview and Kilgore Cable TV) provides high-speed internet, digital cable TV, and phone services to residential and business customers in Longview, Kilgore, and surrounding areas in East Texas. Paying your Cablelynx bill on time prevents late fees, service suspension, and reconnection charges.

Official Cablelynx Payment Resources

Bank account (ACH) payments through My Account are free or low-cost. Credit/debit card payments incur a processing fee (disclosed at checkout). Cash payments at the office or kiosks have no additional fees from Cablelynx.

1. Quick Pay (Guest / One-Time Payment – Fastest for Quick Payments)

Cablelynx offers Quick Pay for one-time payments without full account registration.

How to pay as a guest:

  • Visit the My Account portal at https://secure.wehcovideo.com/ and select the Quick Pay option.
  • Enter your account number (found on your monthly statement).
  • Select your payment amount and pay with credit or debit card.
  • Review and submit for immediate confirmation.

Payments are processed securely and typically post the same or next business day. This method is ideal for urgent or one-time payments when you do not have (or want) a full online account.

2. Pay Online via My Account (Recommended for Full Management)

The official My Account portal provides complete account access and recurring payment options.

How to pay:

  • Go to https://secure.wehcovideo.com/ and log in or register (new users need account number, service address ZIP code, and the last 4 digits of the primary account holder’s SSN).
  • Navigate to Billing or Payments.
  • Select Make a Payment and pay with bank account (ACH) or credit/debit card.
  • View current balance, usage history, past bills, and payment records.

The portal also supports AutoPay setup and paperless billing.

3. Set Up AutoPay

Enroll in AutoPay through My Account for automatic monthly deductions from your bank account.

  • Log in, go to Billing or Payments, select AutoPay, and add your preferred payment method.
  • Assign the payment method to your statement for the change to take effect.
  • You can update or cancel AutoPay anytime (recommended at least 5 business days before the payment date).

AutoPay is free and helps avoid late fees.

4. Pay by Phone

Call Cablelynx customer service at 1-800-903-0508 (24/7 technical support; billing support during business hours). Select the appropriate option for payments. Have your account number ready. Live representatives are available Monday–Friday 7:30 AM – 8:00 PM CT and Saturday 9:00 AM – 6:00 PM CT.

5. Pay by Mail

Mail a check or money order (payable to Cablelynx) with no convenience fee. Include your account number clearly on the check. Use the remittance address printed on your monthly statement. Allow 5–7 business days for processing. Never send cash.

6. Pay In Person or at Office

Visit the Longview office in person during business hours. Longview Office Address: 711 N. High St. Longview, TX 75601

Office Hours: Monday–Friday, 8:30 AM – 5:30 PM. Cash, checks, or money orders are accepted. Payments are processed the same day when made in person.

7. Payment Assistance & Important 2026 Notes

If you are experiencing financial hardship, contact customer service at 1-800-903-0508 immediately to discuss payment arrangements. Cablelynx works with customers on a case-by-case basis.

Important 2026 Notes:

  • Always use official cablelynx.com domains and the verified phone number 1-800-903-0508.
  • Cablelynx never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
  • Late payments may result in additional fees or service suspension after proper notice.
  • For outages or technical support, call 1-800-903-0508 and select option 6 (24/7).

Customer Service Contacts

  • Local Office (Longview): 711 N. High St, Longview, TX 75601
  • Phone: 1-800-903-0508
  • Email: [email protected]

Frequently Asked Questions (FAQs)

1. What is the official way to pay my Cablelynx bill online? Use the My Account portal at https://secure.wehcovideo.com/ or Quick Pay for one-time payments.

2. Is Quick Pay (guest payment) available without registering? Yes — pay instantly with credit or debit card using only your account number via the dedicated Quick Pay option.

3. Are there fees for online payments? Credit/debit card payments may incur a processing fee (disclosed at checkout). Bank account payments typically have the lowest or no additional fee.

4. What phone number is used for payments? Call 1-800-903-0508 (24/7 technical support; billing during business hours).

5. Where do I mail my Cablelynx payment? Use the remittance address printed on your monthly statement.

6. How do I set up AutoPay? Log into My Account, go to Billing or Payments, select AutoPay, and add your preferred payment method.

7. Where can I pay in person? At the Longview office: 711 N. High St, Longview, TX 75601 (Monday–Friday, 8:30 AM – 5:30 PM).

8. How quickly do online payments post? Most electronic payments post within 1–2 business days.

9. Can I view my usage history and bills online? Yes — full access is available after logging into My Account.

10. What should I do if I cannot pay my full bill? Contact support at 1-800-903-0508 immediately to discuss payment arrangements.

11. Is the My Account portal mobile-friendly? Yes — the portal works on mobile devices.

12. Are third-party bill-pay services recommended? No. Cablelynx only endorses its official My Account, Quick Pay, phone, mail, and in-person options to avoid extra fees or delays.

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