Pay your Sunrun solar bill quickly and securely through the official mySunrun portal and Sunrun mobile app. Log in to view your current bill, make payments, enroll in AutoPay for a monthly discount, and manage your full account.
Sign In to mySunrun – Pay Your Bill Online https://my.sunrun.com/ Official customer portal: log in to view bills, make one-time or recurring payments, and manage your Sunrun account.
Sunrun Mobile App – Pay Bills & Enroll in AutoPay https://www.sunrun.com/sunrun-app Download the free app (iOS/Android) to pay your bill, set up AutoPay, track usage, and get support directly from your phone.
How to Pay Your Sunrun Bill
Sunrun customers pay their monthly solar service, lease, or PPA bills through the secure mySunrun customer portal and the official Sunrun mobile app. All payments require an existing Sunrun account.
Guest Pay / One-Time Payment (No Login Required)
Sunrun does not offer a public guest/one-time payment option without an account. You must log into mySunrun or the mobile app using your Sunrun credentials.
Login to Pay / New Portal
Use the mySunrun portal or Sunrun app to log in (or register if you have not done so). Once logged in, go to the “Billing” section to view your current balance, make a payment, or set up AutoPay. First-time users can register with the email or phone number associated with your Sunrun account.
Pay by Phone
Call Sunrun Customer Care at (855) 478-6786. Hours: Monday–Friday 5:00 a.m. – 7:00 p.m. PST | Saturday 6:00 a.m. – 4:00 p.m. PST. Live representatives can assist with payments and billing questions.
Payment Address (Mail)
Mail checks or money orders to the exact remittance address printed on your Sunrun billing statement. Always include your account number for proper credit. (Common address referenced: Sunrun Inc., PO Box 511612, Los Angeles, CA 90051 — confirm with your statement.)
In-Person or Pay in Store
No in-person or retail “pay in store” options are available.
Contact Sunrun
- Customer Care / Billing: (855) 478-6786
- Solar Inquiries: (833) 324-5886
- Official Portal: my.sunrun.com
- Support via App: Live chat and self-service available after login
Mobile App & Payment Assistant
The Sunrun Mobile App (free on iOS and Android) is the primary way to pay bills, enroll in AutoPay, view invoices, track energy production, and get support. It is fully featured and recommended for all customers.
Fees and Late Payments
- ACH (bank account) via AutoPay: Often includes a monthly discount (exact amount listed in your customer agreement).
- Credit/debit card: May have convenience fees (shown at checkout).
- Late payments can result in late fees, interest, or service impacts per your agreement. Enroll in AutoPay and pay by the due date to avoid penalties.
Frequently Asked Questions
How do I pay my Sunrun bill online?
Log into the mySunrun portal at my.sunrun.com or use the Sunrun mobile app and navigate to the Billing section.
Can I make a guest payment for my Sunrun bill?
No. Sunrun requires login to your mySunrun account for all online payments.
What is the phone number for Sunrun bill pay assistance?
Call (855) 478-6786 (Mon–Fri 5 a.m.–7 p.m. PST, Sat 6 a.m.–4 p.m. PST).
Where do I mail my Sunrun payment?
Use the exact remittance address and PO Box printed on your monthly billing statement.
How do I set up Auto Pay for my Sunrun bill?
Log into mySunrun or the Sunrun app, go to Billing, and enroll in AutoPay from your checking, savings, or credit card.
Is there a mobile app for Sunrun bill pay?
Yes. The official Sunrun app lets you pay bills, enroll in AutoPay, and manage your account on the go.
How do I avoid late fees on my Sunrun bill?
Enroll in AutoPay, pay before the due date through the portal or app, or contact customer care at (855) 478-6786 if you need assistance.