Laclede Electric Cooperative provides reliable electric service to members in central and southern Missouri. Paying your Laclede Electric bill on time prevents late fees, service disconnection, reconnection charges, or negative credit impacts. The cooperative offers secure, convenient payment options through its official SmartHub portal.
Official Laclede Electric Payment Resources
- SmartHub Pay Now (Guest / One-Time Payment) – Make a quick one-time payment using credit or debit card without creating or logging into a full account https://lacledeelectric.smarthub.coop/PayNow.html
- Billing Options Guide – Complete official overview of every payment method, including SmartHub online payments, Auto Pay, phone, mail, in-person, drop box, and prepaid billing options.
Bank account (ACH/eCheck) payments through SmartHub have the lowest or no additional fees. Credit/debit card payments may incur a small processing fee (disclosed at checkout). The cooperative is not affiliated with third-party bill-pay services such as doxo.
1. SmartHub Pay Now (Guest / One-Time Payment – Fastest for Quick Payments)
Laclede Electric offers a convenient Pay Now option for one-time payments without full account registration.
How to pay as a guest:
- Visit the official Pay Now page: https://lacledeelectric.smarthub.coop/PayNow.html.
- Enter your account number and basic verification details.
- Select your payment amount and choose credit or debit card (MasterCard, Visa, Discover, or American Express).
- Review and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. This method is ideal for urgent or one-time payments when you do not have (or want) a full SmartHub account.
2. Pay Online via SmartHub (Recommended for Full Management)
The official SmartHub portal provides complete account access and recurring payment options.
How to pay:
- Go to https://lacledeelectric.smarthub.coop/ and log in or register (new users need account number and ZIP code).
- Navigate to Make a Payment or Pay Bill.
- Pay with bank account (ACH/eCheck) or credit/debit card.
- View current balance, usage history, past bills, outage information, and payment records.
The portal also supports the free SmartHub mobile app for iOS and Android.
3. Set Up Auto Pay
Enroll in Auto Pay through SmartHub for automatic monthly deductions from your checking or savings account. This eliminates missed payments and late fees. Auto Pay can be modified or canceled anytime via the portal or by contacting the office.
4. Pay by Phone (24/7 Automated System)
Use the automated phone payment system for quick payments without internet access.
- Call 1-844-959-3005 (available 24 hours a day, 7 days a week).
- Follow the prompts to pay with credit/debit card or bank information.
Members can also call the main office during business hours for live assistance.
5. Pay by Mail
Mail a check or money order (payable to Laclede Electric Cooperative) with no convenience fee. Use the remittance coupon from your statement or clearly write your account number. The exact mailing address is printed on your monthly statement. Allow 5–7 business days for processing. Never send cash.
6. Pay In Person or at Office Drop Box
- In-Person Payments: Visit any Laclede Electric office location (Lebanon, Camdenton, Hartville, or Waynesville) during business hours.
- Office Drop Box: Available for after-hours check or money order payments at office locations.
Payments made in person or via drop box are typically processed the next business day.
7. Pre-Paid Billing Program
Laclede Electric offers a Pre-Paid Billing Program for members who prefer to pay in advance.
- Track daily usage and recharge your account through SmartHub with a credit/debit card or electronic check.
- No monthly bills, no late fees, and no disconnect/reconnect fees.
- Enroll or learn more by contacting the office or through SmartHub.
8. Payment Assistance & Important 2026 Notes
If you are experiencing financial hardship, contact the office immediately to discuss payment arrangements or assistance programs. Laclede Electric works with members on a case-by-case basis to avoid service interruptions.
Important 2026 Notes:
- Always use official Laclede Electric domains (lacledeelectric.com or lacledeelectric.smarthub.coop) and verified phone numbers.
- The cooperative never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
- Late payments may result in additional fees or service disconnection after proper notice.
- For power outages or emergencies, call 1-800-299-3164 (after hours) or use the outage map on the website.
Customer Service Contacts
- Main Office: (417) 532-3164 or toll-free numbers listed by location
- Automated Payments: 1-844-959-3005
- Physical locations: Lebanon, Camdenton, Hartville, and Waynesville offices
Frequently Asked Questions (FAQs)
1. What is the official way to pay my Laclede Electric bill online? Use SmartHub at https://lacledeelectric.smarthub.coop/ or the Pay Now guest option at https://lacledeelectric.smarthub.coop/PayNow.html.
2. Is Pay Now (guest payment) available without registering? Yes — pay instantly with credit or debit card using only your account number via the dedicated Pay Now page.
3. Are there fees for online payments? Credit/debit card payments may incur a small processing fee (disclosed at checkout). Bank account (ACH) payments typically have the lowest or no additional fee.
4. What phone number is used for automated payments? Call 1-844-959-3005 for the 24/7 secure automated phone payment system.
5. How do I set up Auto Pay? Log into SmartHub and follow the prompts under Billing & Payments → AutoPay Program.
6. Where can I pay in person or use a drop box? At any Laclede Electric office location during business hours or use the after-hours drop box.
7. What payment methods are accepted? Bank account (ACH), credit/debit cards, checks, and money orders. Cash is accepted in person at offices.
8. How quickly do online or phone payments post? Most electronic payments post within 1–2 business days.
9. Can I view my usage history and bills online? Yes — full access to billing history and usage data is available after logging into SmartHub.
10. What should I do if I cannot pay my full bill? Contact the office immediately to discuss payment arrangements or assistance options.
11. Is there a mobile app for payments? Yes — download the free SmartHub app for iOS and Android to manage and pay your bill on the go.
12. Are third-party bill-pay services recommended? No. Laclede Electric only endorses its official SmartHub portal, Pay Now, phone system, mail, and in-person options to avoid extra fees or delays.
