CenterPoint Energy (which acquired Vectren in 2019) provides natural gas, electricity, and energy delivery services across Indiana, Ohio, and other Midwest states. Customers can pay bills securely online via the My Account portal, by phone at 1-800-227-1376, mail to state-specific PO boxes, or in person at authorized locations, with auto-pay and paperless billing to avoid late fees and earn credits.
Learn how to pay your CenterPoint Energy (Vectren) bill, set up auto payments, view statements, and contact support using the official links below.
Make a Payment | CenterPoint Energy
https://midwest.centerpointenergy.com/pay/card/account
Pay your CenterPoint Energy Delivery bill online with a bank account or credit card. Register for full access or make a guest payment with your account number.
My Account – CenterPoint Energy
https://midwest.centerpointenergy.com/account
Log in or register to view bills, enroll in auto-pay, schedule payments, and manage your account. Use your account number and email to get started.
Billing & Payment Options | CenterPoint Energy
https://midwest.centerpointenergy.com/billing
Explore payment methods, budget billing, and assistance programs.
Payment Options
1. Pay Online via My Account Portal
- Website: Visit midwest.centerpointenergy.com/pay to register or make a guest payment.
- Features:
- One-time or scheduled payments; enroll in auto-pay for automatic deductions (monthly or bi-weekly).
- View current balance, due dates, payment history, and statements.
- Secure 24/7 access with real-time confirmation and email receipts.
- Payment Methods: Bank account (ACH/eCheck from checking/savings), credit/debit card (Visa, MasterCard, Discover, American Express).
- Enrollment: Use your CenterPoint Energy account number and a valid email; no fees for ACH auto-pay.
- Note: Payments process immediately for cards; 1-2 business days for eCheck. The Vectren mobile app is retired—use the mobile-optimized website.
2. Pay By Phone
- Phone Number: Call 1-800-227-1374 (24/7 automated payments; live support Mon-Fri 7 a.m.-7 p.m. local time).
- Accepted: Credit/debit card or bank account.
- Process: Follow prompts to enter account number and payment details; $1.50 convenience fee for card payments (waived for ACH).
- Note: Instant confirmation; ideal for quick payments without online setup.
3. Pay By Mail
- Instructions: Make checks payable to “CenterPoint Energy” and mail with your payment stub. Allow 5 business days for delivery. Use the address based on your service location:
- For accounts in Daviess, Dubois, Gibson, Knox, Pike, Posey, Spencer, Vanderburgh, or Warrick counties (IN): CenterPoint Energy, P.O. Box 4849, Houston, TX 77210-4849.
- For other Indiana/Ohio locations: Check your bill or use the general PO Box 15124, Albany, NY 12212-5124.
- Note: Write your account number on the check; no cash.
4. Pay In Person
- Locations: Authorized third-party sites (e.g., Walmart, local payment centers; find via centerpointenergy.com/locations).
- Accepted: Cash, check, debit/credit card.
- Hours: Vary by location; convenience fees may apply ($3-$5).
5. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 1-800-227-1376 (general/billing inquiries, Mon-Fri 7 a.m.-7 p.m. local time); 1-800-669-6464 (gas emergencies, 24/7).
- TTY: 711
- Chat: Available via My Account portal (Mon-Fri 7 a.m.-7 p.m.).
- From CenterPoint Phone: Dial 611 for support.
- Address: Check your bill for local offices; corporate: CenterPoint Energy, P.O. Box 4567, Houston, TX 77210-4567.
Assistance Programs
- Budget Billing: Equal monthly payments based on annual usage; annual true-up; enroll via My Account.
- Payment Arrangements: Plans for past-due balances; contact support to avoid disconnection.
- Low-Income Assistance: LIHEAP, CARE, and weatherization programs; apply via state agencies or CenterPoint’s resources.
FAQs
How to make a bill payment online?
Log in to My Account at midwest.centerpointenergy.com, select “Pay Bill,” and choose bank account or card. Guest payments available with account number; no fees for ACH.
Is there a fee to pay my bill online?
No CenterPoint fees for online ACH payments; $1.50 convenience fee for card payments via phone or online. Budget billing and auto-pay are free.
How to pay VECO electric bill online?
VECO (Visayan Electric Co.) is separate; for CenterPoint/Vectren, use midwest.centerpointenergy.com/pay. VECO’s process involves permits and deposits—contact VECO directly.
Is Vectren now CenterPoint?
Yes, CenterPoint Energy acquired Vectren in 2019; Vectren services are now under CenterPoint Energy Delivery, with integrated billing and portals.
Tips for Managing Your CenterPoint Energy (Vectren) Bill
- Register for My Account to enroll in auto-pay and paperless billing for credits and convenience; avoid $10 late fees.
- Pay by due date (shown on bill); use the ZIP tool on verizon.com/support/contact-us/payment-address for exact mailing if needed (though CenterPoint-specific).
- For high usage, explore budget billing or energy-saving tips via centerpointenergy.com.
- Save confirmations and monitor via app; contact support early for arrangements.
- Use official channels only—CenterPoint does not request payments via unsolicited calls/texts.
CenterPoint Energy (Vectren) offers flexible online bill pay—start at midwest.centerpointenergy.com for quick access!