Posigen is a residential solar provider focused on solar leases with no upfront costs. Their model guarantees fixed monthly payments and full system warranties through the 20-year lease term. They aim to make solar and energy efficiency accessible to all homeowners.
Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for posigen online bill pay by using the official links that we have provided below.
PosiGen Solar – Solar and Energy Efficiency for All
Know what you’re paying : Fixed monthly payments … You could save up to 30% on your energy bills by fixing this issue at no cost to you.
https://posigen.my.site.com/customers/login
How to Pay Your Posigen Bill Online
- Official Online Bill Pay:
Go to the Posigen Customer Portal to review your account and pay your bills electronically. - Mobile App:
Download the PosiGen app (Apple App Store, Google Play) for account access, referrals, and management, including bill pay. - Payment Methods:
Monthly ACH debit is default; additional options like debit/credit card may be available in your portal or by phone. - Confirmation:
You’ll receive instant confirmation upon successful payment; payments are typically processed instantly, but check your portal for status.
Other Payment & Support Options
- Phone Payments & Customer Service:
Call PosiGen support at 888-939-4442 (listed on their website and in recent customer communications). - Mail:
If mail payment is required, use the address listed on your statement. - Support/Contact:
For payment issues, technical questions, or unused credits, fill out the contact form on Posigen.com or call support.
Frequently Asked Questions (FAQ)
Will I be paying monthly with PosiGen?
Yes.
You will have fixed monthly payments, usually by ACH debit or the method you select in the portal.
Where do I get my energy production data?
Check the PosiGen Customer Portal or app for real-time system performance and savings reporting.
Does PosiGen guarantee their solar system performance or repairs?
Yes.
PosiGen covers all repairs and maintenance for the system’s 20-year lease term, at no extra cost.
What if I have a system outage or need service?
Contact customer support by phone or through the portal. Warranty repairs are included with the lease, and PosiGen will send technicians as needed.
Can I pay my bill by phone?
Yes, call 888-939-4442 for bill payment help and account questions.
What happens if I am unable to pay my Posigen bill?
Review your customer agreement for details; generally, contact customer service early to discuss hardship. Currently, PosiGen does not report late payments to credit bureaus, but defaulting can eventually lead to system repossession.
Does PosiGen repossess panels for unpaid contracts?
If your contract is in default, PosiGen reserves the right to repossess equipment or enforce contract terms.
Does Posigen report missed payments to the credit bureaus?
Currently no, but this policy could change in the future.
What happens if the customer is deceased or incapacitated?
PosiGen works with families and will review options to keep service active if feasible. Contact customer support for case-specific help.
Do I still have to pay my electric company with solar?
Yes. Your utility bill will persist (solar is supplemental). Any extra solar reduces your energy bill, and sometimes you may receive bill credits depending on utility policies.
Tips for Managing Your PosiGen Bill
- Always access the Customer Portal for latest payment status and system updates.
- Set up reminders for monthly payment to avoid automated debit issues.
- Retain all electronic and emailed receipts for records.
- If you suspect your solar system isn’t working or credits are missing, contact support immediately.
Posigen Online Bill Pay offers an easy, secure way to manage your solar lease payments. Use the customer portal or app for payment, energy monitoring, and support. For any technical, billing, or contract questions, call 888-939-4442 or visit the official website.