You can pay a Washington Good To Go! toll bill or manage your account online at MyGoodToGo.com, by phone, by mail, or at customer service centers.
Online toll bill pay & accounts
- Go to MyGoodToGo.com to pay, dispute, or lower a toll bill, or to sign up for a Good To Go! account and pass.
- With an account and pass, you get the lowest toll rate; Pay By Mail toll bills are typically 2 dollars higher than Good To Go! account rates.
- You can:
Pay by phone
- Good To Go! customer service phone: 1‑866‑936‑8246.
- Phone hours are typically Monday–Friday, 7:00 a.m.–6:30 p.m. (and sometimes Saturday hours such as 9:00 a.m.–1:00 p.m.; check the current phone‑hours notice).
- You can:
- Pay a toll bill or make an account payment.
- Get help disputing charges or setting up an account.
- Request free language assistance through a translator at no cost.
Pay by mail
- You can mail toll payments to:
Good To Go!
PO Box 300321
Seattle, WA 98103
Include your toll bill number and license plate or your Good To Go! account number on the check or money order, and mail it early enough to arrive before the due date.
Customer service centers
- Good To Go! lists in‑person customer service centers (for example, in Bellevue at 13107 NE 20th Street) where you can:
- Pay tolls and bills.
- Open or manage an account.
- Get in‑person help with disputes or penalties.
Check MyGoodToGo.com for current locations, hours, and any changes to walk‑in services.
Penalties & forgiveness
- If your toll bill has escalated to civil penalties, Good To Go! offers a penalty forgiveness program.
- You can call 1‑866‑936‑8246 to discuss why you received penalties; in many cases they will work with you to waive or reduce penalties when you open an account, pay the original tolls, or set up a plan.
Good To Go! bill pay FAQs
How do I pay a Good To Go! toll bill online?
Go to MyGoodToGo.com → Pay Toll Bill, enter your bill number and license plate, then choose a payment method; you can also convert the bill to a Good To Go! account to lower the toll.
What phone number do I call to pay or dispute a toll bill?
Call 1‑866‑936‑8246 during customer‑service hours to pay a bill, dispute charges, ask about penalties, or manage your account; translation assistance is available at no cost.
