Citrus County Utilities (now part of the Department of Water Resources) provides water, wastewater, and related utility services to residents and businesses in Citrus County, Florida. Paying your Citrus County Utilities bill on time prevents late fees, service disconnection, reconnection charges, or liens on your property.
Official Citrus County Utilities Payment Resources
- Payment Options – Official page with all current payment methods, including Invoice Cloud online portal, phone payments, mail, and in-person details.
- Invoice Cloud Portal – Secure portal for one-time/guest payments or full account access using your account number (credit/debit card or bank account accepted) : https://www.invoicecloud.com/portal/2/customerlocator.aspx?iti=42&bg=e25be2f6-a790-4141-9458-0e71c8079a45&vsii=172&return=Site.aspx%3fG%3d88c0179e-ceb3-466f-8b7b-c7c668861528
1. Pay Online via Invoice Cloud Portal (Fastest & Most Recommended)
The official Invoice Cloud portal is the primary, secure way to pay your Citrus County Utilities bill 24/7.
How to pay:
- Visit the official Invoice Cloud portal (linked above).
- For one-time/guest payment (no full registration needed): Enter your 10-digit account number and verification details.
- Select your payment amount and choose bank account (ACH/eCheck) or credit/debit card (Visa, MasterCard, Discover, American Express).
- Review and submit for immediate confirmation.
Payments post within 1–2 business days. The portal also supports full account registration for viewing history, setting up recurring payments, and paperless billing.
2. Pay by Phone (Automated & Live Support)
Call the official automated payment line at (844) 619-2724 (available 24/7). Have your 10-digit account number ready. The system accepts credit/debit card or eCheck payments.
For live assistance or payment arrangements, call Utility Billing & Customer Service at 352-527-7650 (Monday–Friday, business hours).
3. Pay by Mail
Mail a check or money order (payable to Citrus County Utilities) with no convenience fee.
Mailing address: Use the remittance address printed on your monthly statement or send to Citrus County Water Resources, 3600 W Sovereign Path, Lecanto, FL 34461 (current billing services office). Include your account number clearly on the check. Allow 5–7 business days for processing. Never send cash.
4. Pay In Person (Current Billing Office)
Payments can be made in person at the current billing services office.
Location: Lecanto Government Building (Business Services office), 3600 W Sovereign Path, Lecanto, FL 34461. Hours: Monday–Friday, business hours (the planned move to 3876 W. Country Hill Drive has been postponed to mid-June 2026; the current office remains open). Accepted: Cash, checks, money orders, credit/debit cards. Payments are processed the same day when made in person.
5. Payment Assistance & Important 2026 Notes
If you are experiencing financial hardship, contact Utility Billing at 352-527-7650 immediately to discuss payment arrangements or assistance options before your due date. The County offers case-by-case solutions to avoid disconnection.
Important 2026 Notes:
- The Billing Services office move has been postponed to mid-June 2026 due to construction delays. The current office at the Lecanto Government Building remains open.
- Always use official citruscounty.gov domains and the verified phone numbers above.
- The County never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
- Late payments may result in additional fees or service interruption after proper notice.
- For water/sewer emergencies, call 352-527-7650 (option for repairs).
Customer Service Contacts
- Utility Billing & Customer Service: 352-527-7650
- Water Resources: [email protected]
- Physical Address (current billing office): 3600 W Sovereign Path, Lecanto, FL 34461
Frequently Asked Questions (FAQs)
1. What is the official online portal to pay my Citrus County Utilities bill? Use the Invoice Cloud portal (linked above) for one-time or account-based payments.
2. Is one-time/guest payment available without registration? Yes — enter your account number for one-time payments.
3. Are there convenience fees for online payments? Credit/debit card payments incur a convenience fee (disclosed at checkout). Bank account payments have the lowest or no additional fee.
4. What phone number is used for payments? Call (844) 619-2724 for the automated payment line (24/7) or 352-527-7650 for live support.
5. Where do I mail my payment? Citrus County Water Resources, 3600 W Sovereign Path, Lecanto, FL 34461 (or the remittance address on your statement).
6. Where can I pay in person? At the current billing office in the Lecanto Government Building, 3600 W Sovereign Path, Lecanto, FL 34461 (Monday–Friday, business hours). The planned move has been postponed.
7. How quickly do online payments post? Most electronic payments post within 1–2 business days.
8. What should I do if I cannot pay my full bill? Contact Utility Billing at 352-527-7650 immediately to discuss payment arrangements.
9. Can I view my billing and usage history online? Yes — full access is available after signing into the Invoice Cloud portal.
10. Are third-party bill-pay services recommended? No. The County only endorses its official Invoice Cloud portal, phone, mail, and in-person options to avoid extra fees or delays.
