Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for pay austin water bill by using the official links that we have provided below.
Customer Service Home | AustinTexas.gov
https://www.austintexas.gov/department/customer-service-home
Austin Water is here for you. We are ready to answer questions about your bill , respond to your emergency, and help you save money. Create a secure, online account; Pay your bill online or find other payment options and locations; Choose your energy source; Sign up for Paperless Billing ; And …
COA Login – City of Austin Utilities
https://coautilities.com/wps/myportal/occ/occ/selected/bill/paymybill/
7:00 a.m. to 9:00 p.m. CST. Saturday. 9:00 a.m. to 1:00 p.m. CST. 512-494-9400. TDD: 512-477-3663. Outside Austin call toll-free: 888-340-6465. Terms & Conditions | Privacy Statement.
Frequently Asked Questions
How do I pay my Austin Utility bill?
You may mail in your City of Austin utility bill payment with a personal check, cashier’s check, or money order. The City of Austin provides Utility Service Centers, authorized pay stations, and drop boxes around the community to make it easy for you to pay in person.
How do I make a payment on my water bill?
Pay through an interactive voice system by calling (877) 309-3709 Visit one of our three authorized payment centers. Cash payments are not accepted. Cash payments are not accepted. Need help paying? If you can’t afford to pay your water bill in full and on time, you can set up a payment agreement, or apply for water bill assistance.
What’s new at City of Austin Utilities?
City of Austin Utilities is also offering a new, more flexible payment option that allows customers to pay outstanding balances over a longer time. Customers who have been financially impacted by COVID-19 can spread their payments over 36 months, instead of the standard 24-month payment arrangement. All customers in need qualify.
What is included in my Austin Utility bill?
Your bill includes charges for your City of Austin utility services. Depending on where you live, it can include charges for drainage, electricity, solid waste, street service, wastewater, and water. Depending upon where you live in our service area, you may be billed for electric service, water service, or both.