The City of Griffin Utilities Department provides water, sewer, electric, and solid waste services to residents and businesses in Griffin, Georgia. Monthly bills combine usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Utilities Billing page at https://myaccount.cityofgriffin.com/ where you can review every verified method in detail.
- You can also make a secure payment directly through the official BS&A online portal at https://bsaonline.com/?uid=230 to search your account and complete transactions instantly.
One-Time Payment (Guest Pay)
City of Griffin Utilities supports convenient one-time guest payments through the official BS&A portal. This quick-pay option lets you settle your current bill securely without creating a full recurring account.
To complete a one-time payment:
- Go to the official BS&A portal.
- Search your utility account using your account number or name.
- Select credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full BS&A online system to view current and past bills, make payments, enroll in paperless billing, and manage your account 24/7. The portal is secure and mobile-friendly for easy access from any device.
Automatic Payments (AutoPay)
Enroll in AutoPay directly through the online portal after logging in. This service automatically deducts your full billed amount from your bank account or card on the due date each month. You receive an advance statement for review. Modify or cancel AutoPay anytime in the portal settings.
Pay by Phone
Pay your utility bill 24/7 by calling the automated payment line at 770-229-6406. Have your account number ready. Credit/debit card or e-check payments are accepted with convenience fees displayed before confirmation. For billing assistance, call Customer Service at 770-229-6400 during business hours.
Mail Payments
Mail your payment with a check or money order payable to the City of Griffin. Include your account number on the check and attach the bill stub. Send to: City of Griffin Attn: Utilities Billing P.O. Box 250 Griffin, GA 30224
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
City Hall – Utilities Billing Office 123 S 10th Street Griffin, GA 30223
- Hours: Monday–Friday, 8:00 AM – 5:00 PM
- Payment methods: Cash, check, money order, and credit/debit card
Drive-Thru Window Located at City Hall for convenient after-hours drop-off or same-day service.
Payments must be completed by 4:00 PM to avoid service interruption the next day.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call 770-229-6400 Monday–Friday during business hours. The Utilities Billing Office is located at City Hall, 123 S 10th Street, Griffin, GA 30223. For water or sewer emergencies, use the same number or follow instructions on your bill.
Frequently Asked Questions
Does City of Griffin Utilities offer one-time guest payments? Yes. Quick one-time payments are available through the official BS&A portal without full account registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, money orders, and cards. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? City of Griffin, Attn: Utilities Billing, P.O. Box 250, Griffin, GA 30224. Always include your full account number.
Where is the in-person payment location? City Hall at 123 S 10th Street, Griffin, GA 30223 (Monday–Friday, 8:00 AM – 5:00 PM) with a drive-thru window.
How do I enroll in AutoPay? Log into the online portal and set up automatic payments. The service is convenient and automatic on the due date.
What services are included on my City of Griffin utilities bill? Water, sewer, electric, and solid waste services for customers in Griffin, Georgia.
How do I report a utility emergency? Call 770-229-6400 or follow emergency instructions on your bill.
