Hernando County Utilities Department (HCUD) provides water and wastewater services to residential and commercial customers throughout Hernando County, Florida. Monthly bills combine usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options and instructions, visit the official Pay Your Utilities Bill page at https://www.hernandocounty.us/living-here/utilities/pay-your-utilities-bill/ where you can review every verified method in detail.
- You can also pay securely through the official InvoiceCloud portal at https://www.invoicecloud.com/hernandocounty to view balances and complete transactions directly.
One-Time Payment Option
Hernando County Utilities supports convenient one-time payments through the official InvoiceCloud portal. This quick-pay feature allows you to settle your current bill without creating a full recurring profile.
To complete a one-time payment:
- Go to the official InvoiceCloud portal.
- Search your account or enter your account information from your statement.
- Select credit/debit card or e-check and provide payment details.
- Review the total (including the convenience fee) and submit.
Payments are processed promptly with real-time confirmation. This method is ideal for occasional users or those preferring manual payments.
Online Payment Portal
Access the full online billing and payment system through InvoiceCloud at https://www.invoicecloud.com/hernandocounty. Registered users can view current and past bills, make payments, enroll in paperless billing, and manage their account 24/7. The portal is secure and mobile-friendly.
Automatic Payments (EFT / AutoPay)
Enroll in Automatic Bill Payment (EFT) with a checking or savings account through the InvoiceCloud portal or by contacting customer service—no additional fees apply. AutoPay with a credit or debit card is also available (additional fees apply). This service automatically deducts your full billed amount on the due date each month. You can modify or cancel it anytime through the portal.
Pay by Phone
Pay your bill 24 hours a day, 7 days a week by calling 352-754-4037, then press option #3 followed by option #2. Have your account number ready. Credit/debit card or e-check payments are accepted with additional convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to Hernando County Utilities. Include your account number on the check. Use the exact remittance address printed on your monthly statement. Mail payments incur no convenience fees but require 5–7 business days for delivery and posting. Schedule payments early to ensure they arrive prior to the due date.
In-Person Payments & Locations
Drive-Thru Payment Drop Box 15365 Cortez Blvd. Brooksville, FL 34613
- No additional fee
- Payments collected daily and processed the next business day
Main Office / Customer Service 15365 Cortez Blvd. Brooksville, FL 34613 Phone: (352) 754-4037 Hours: Monday–Friday, 8:00 AM – 5:00 PM
Additional authorized payment centers are located throughout the county—visit the official Pay Your Utilities Bill page for the complete list of locations. Cash, checks, and money orders are accepted at the main office during business hours.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call (352) 754-4037 Monday–Friday during business hours. Email: [email protected]. The main Utilities office is located at 15365 Cortez Blvd., Brooksville, FL 34613. For water leaks, sewer backups, or service emergencies, use the same customer service number.
Frequently Asked Questions
Does Hernando County Utilities offer one-time payments? Yes. Quick one-time payments are available through the official InvoiceCloud portal without full recurring registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. In-person and drop box accept cash, checks, and money orders. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card and e-check transactions (online and phone) and are displayed before confirmation. EFT AutoPay with bank account has no additional fee.
What is the mailing address? Use the exact remittance address printed on your monthly statement. Always include your full account number.
Where is the drive-thru drop box? 15365 Cortez Blvd., Brooksville, FL 34613 (no fee).
How do I enroll in automatic payments? Enroll in EFT (bank account) or AutoPay (card) through the InvoiceCloud portal or by calling customer service.
What services are included on my Hernando County Utilities bill? Water and wastewater (sewer) services for residential and commercial customers in Hernando County, Florida.
How do I report a water leak or sewer backup? Call (352) 754-4037 immediately for emergency service.
