Vassar Diagnostics, part of Nuvance Health and affiliated with Vassar Brothers Medical Center, provides essential laboratory and diagnostic testing services. Paying your lab or diagnostics bill promptly ensures continued access to services and avoids potential collection actions. Nuvance Health offers multiple secure payment methods, including online guest pay options, full account enrollment, phone support, and mail.
- You can pay your Vassar Diagnostics or Nuvance Health bill quickly as a guest or by creating a secure account at the official Nuvance Health bill pay portal: https://expressopay.billeriq.com/ebpp/Nuvance/Login.
- For full billing policies, insurance information, and financial assistance details specific to Vassar Brothers Medical Center and associated diagnostics services, visit the official Nuvance Health Billing and Insurance page at https://www.nuvancehealth.org/patients-and-visitors/billing-and-insurance.
Pay as Guest – Quick One-Time Payment
Nuvance Health supports a convenient guest pay option that requires no full account registration. This is ideal for making a fast, one-time payment on your Vassar Diagnostics bill using your statement details.
Steps for Guest Pay:
- Visit https://expressopay.billeriq.com/ebpp/Nuvance/Login
- Select “Pay as Guest” or “Continue as a Guest”
- Enter your account number (found on your most recent billing statement – include hyphens if present)
- Provide required identification details such as date of birth or ZIP code
- Review your balance and complete payment with a credit/debit card, HSA/FSA, or bank account
Payments are processed securely with immediate confirmation. This method works well for patients who received lab services at Vassar Brothers Medical Center or affiliated Nuvance facilities and prefer not to create a recurring login.
Pay Online with Full Account Access
For ongoing management of your Vassar Diagnostics and Nuvance Health bills, enroll in the secure online portal:
- Go to the Nuvance login page and select “Enroll”
- Use your account number from your statement
- Create a username and password to view billing history, set up payment plans, and manage multiple accounts
Once enrolled, you can view detailed statements, track payments, and set up recurring automatic payments. The portal is accessible 24/7 on desktop or mobile devices and supports paperless billing for email notifications.
Pay Vassar Diagnostics Bill by Phone
For assistance over the phone, contact Nuvance Health’s dedicated billing support for Vassar Brothers Medical Center and related diagnostics services.
Billing and Payment Support Phone: (845) 475-9940 Hours: Monday through Friday, 8:00 AM – 5:00 PM (local time)
Have your account number, statement details, and payment method ready. Representatives can process payments, answer questions about charges from lab services, set up payment arrangements, or help with insurance claims. For general inquiries, the same line handles financial services questions related to diagnostics billing.
Pay by Mail
Mail payments using a check or money order made payable to “Nuvance Health” or “Vassar Brothers Medical Center.” Use the remittance address printed on your individual billing statement for the fastest and most accurate processing. Always include your full account number on the check or a copy of the statement to ensure proper crediting. Allow 7–10 business days for mail delivery and processing to avoid late fees.
In-Person Payment Options
Payments can typically be made in person at the Patient Financial Services office located at Vassar Brothers Medical Center:
Address: 45 Reade Place Poughkeepsie, NY 12601
Hours: Align with hospital business hours (generally Monday–Friday, 8:30 AM – 4:30 PM; confirm by phone)
Accepted methods include cash, check, money order, or credit/debit card. For complex billing issues related to diagnostics or lab services, scheduling an appointment with a financial counselor is recommended. Contact (845) 475-9940 in advance.
Automatic Payments and Payment Plans
Enrolled users in the online portal can set up automatic recurring payments from a bank account or card. For patients facing financial hardship, Nuvance Health offers payment plan options and financial assistance programs. Apply through the portal or by calling (845) 475-9940. Eligibility for charity care or discounts is based on income and family size—documentation may be required.
Customer Service and Additional Contacts
Vassar Brothers Medical Center Main Line: (845) 454-8500 Billing & Financial Services (Vassar Region): (845) 475-9940 Toll-Free Billing Support: 866-952-0670 (available Monday–Friday, 8:00 AM – 5:00 PM)
Physical Location for Diagnostics/Lab Services: Northwell Labs at Poughkeepsie (part of Vassar Brothers Medical Center) 45 Reade Place, Poughkeepsie, NY 12601 Phone: (845) 790-8855
Nuvance Health operates across New York and Connecticut. Vassar Diagnostics bills are integrated into the central Nuvance billing system.
Important Billing Information
Lab and diagnostics bills from Vassar Diagnostics may arrive separately from hospital services. Review your statement carefully for dates of service and charges. Late payments may incur fees, and unpaid balances can be sent to collections. Nuvance Health accepts most major insurance plans—verify coverage directly with your insurer before services when possible.
FAQs
How do I pay my Vassar Diagnostics bill online? Use the official Nuvance Health portal at https://expressopay.billeriq.com/ebpp/Nuvance/Login. You can pay as a guest with your account number or enroll for full access.
What phone number do I call to pay my Vassar Diagnostics bill? Call (845) 475-9940 for Vassar Brothers Medical Center and diagnostics billing support, Monday–Friday, 8:00 AM – 5:00 PM.
Can I pay my Vassar bill without creating an account? Yes. Use the Guest Pay option on the Nuvance portal for quick one-time payments.
Where do I mail my Vassar Diagnostics payment? Use the remittance address on your billing statement. Include your account number for accurate processing.
How do I set up automatic payments? Enroll in the online portal and navigate to payment settings to set up recurring deductions.
What is the address for in-person payments at Vassar? Visit Patient Financial Services at 45 Reade Place, Poughkeepsie, NY 12601 during business hours.
Who should I contact for financial assistance with my lab bill? Call (845) 475-9940 to discuss payment plans, charity care, or financial hardship programs.
Can I view my full billing history online? Yes, after enrolling in the Nuvance patient billing portal, you can access statements, payment history, and detailed charges from diagnostics services.
