Pay your Gary Sanitary District bill (sewer, stormwater, and related services) quickly and securely using the official Paymentus self-service portal. Make one-time payments, view bills, and manage your account with ease.
- Pay Gary Sanitary District Bill Online – Guest Pay / One-Time (No full registration needed for quick payments)
- Gary Sanitary District Online Self-Service Portal (Login or register for full account access and features)
How to Pay Your Gary Sanitary District Bill
The Gary Sanitary District provides sewer and stormwater management services to residents and businesses in Gary, Indiana. A new utility billing system and upgraded online self-service portal powered by Edmunds GovTech are now available for convenient bill viewing and payments.
Login to Pay or Guest Pay
The official Paymentus portal supports one-time/guest-style payments without full account registration.
For complete features (viewing all bills, payment history, and future statements), use the Online Self-Service Portal where you can register or log in.
Access the quick pay link directly from the Gary Sanitary District homepage for fastest one-time payments.
Pay by Phone
Call 219-944-1211 and select option 1 for payment assistance.
You can speak with a live representative or use automated options to make a payment.
For general billing and customer service inquiries, use the same number.
Payment Address (Mail)
Mail checks or money orders to the remittance address printed on your monthly statement. Include your account number for proper crediting. Allow sufficient time for mail delivery to avoid penalties.
In-Person or Pay in Store
In-person payments are accepted at the Gary Sanitary District Bill Payment Center located at:
3600 W 3rd Avenue
Gary, IN 46406
Office hours are generally Monday–Friday, 9:00 a.m. – 3:00 p.m. (confirm current hours when visiting). A drop box may also be available for after-hours payments.
No widespread retail “pay in store” partners (such as convenience stores) are currently offered.
Mobile App & Payment Assistant
The online portals are fully mobile-responsive, allowing you to pay your bill, view usage, and manage your account from any smartphone or tablet. There is no dedicated standalone mobile app.
You can request an installment plan for past-due balances by contacting customer service.
Fees and Late Payments
- A $2.50 transaction fee applies to most online and phone payments.
- All payments are due upon receipt. A 10% penalty is added to the current charges on the 31st day from the billing date.
- Failure to pay on time may result in additional collection actions or service-related consequences.
- Contact customer service promptly to discuss installment plans or payment arrangements if needed.
Contact Gary Sanitary District
- Customer Service / Billing: 219-944-0595 or 219-883-1027 (opt. 1 for payments)
- Sewer & Street Issues: 219-944-1211
- Physical Address: 3600 W 3rd Avenue, Gary, IN 46406
- Office Hours: Monday–Friday, 9:00 a.m. – 3:00 p.m. (varies by department)
- Official Website: garysanitary.gov
Frequently Asked Questions
How do I pay my Gary Sanitary District bill online?
Use the official Paymentus quick pay link at ipn2.paymentus.com/rotp/gsd for one-time payments or access the self-service portal at portal.garysanitary.gov for full account features.
Can I make a guest payment for my Gary Sanitary District bill?
Yes. The Paymentus portal allows quick one-time payments without full registration. A $2.50 transaction fee typically applies.
What is the phone number to pay my Gary Sanitary District bill by phone?
Call 219-944-1211 and select option 1. A live representative can assist with payments during business hours.
Where do I mail my Gary Sanitary District payment?
Use the remittance address provided on your monthly statement. Include your account number for faster processing.
How do I set up an installment plan for my Gary Sanitary District bill?
Contact customer service at 219-883-1027 (opt. 1) or 219-944-0595 to discuss and set up a payment plan for past-due balances.
Is there a mobile app for Gary Sanitary District bill pay?
No dedicated app is available. Use the mobile-friendly Paymentus or self-service portal on your phone’s browser to make payments and view your account.
How do I avoid the 10% late penalty on my Gary Sanitary District bill?
Pay your bill promptly upon receipt using online, phone, or in-person methods. Contact customer service early if you need an installment plan or arrangement.
Where can I pay my Gary Sanitary District bill in person?
Visit the Bill Payment Center at 3600 W 3rd Avenue, Gary, IN 46406 during office hours (typically Monday–Friday, 9:00 a.m.–3:00 p.m.).
Information updated as of April 2026 from official Gary Sanitary District sources. Always verify the latest details directly on garysanitary.gov or the payment portal, as fees, hours, and policies may change.
