Navopache Electric Cooperative (NEC), a member-owned utility, provides reliable electricity to over 43,000 meters in Arizona’s White Mountains and western New Mexico, including communities like Pinetop-Lakeside, Springerville, and Eagar. Customers can pay bills securely online via the SmartHub portal (no registration needed for guest pay), by phone at 1-800-543-6324, mail, or at offices, with auto-pay and Levelized Billing to avoid late fees and even out costs. The free Android app supports payments and account management.
Learn how to pay your NEC bill, set up auto payments, view statements, and contact support using the official links below.
SmartHub – Login & Guest Pay
https://navopache.smarthub.coop
Log in or use guest pay (no registration) to view bills, pay online, enroll in auto-pay, and manage alerts. Use your account number and last name/business name.
Navopache Electric Cooperative App
Download the free Android app from Google Play to pay bills, track usage, and receive notifications.
Payment Options
1. Pay Online via SmartHub Portal
- Website: Visit navopache.smarthub.coop and select “Guest Pay” or log in.
- Features:
- One-time or recurring payments; enroll in auto-pay for automatic deductions.
- View current/past bills, payment history, usage data, and alerts.
- Secure 24/7 access with real-time confirmation.
- Payment Methods: Credit/debit card (Visa, MasterCard, Discover, American Express) or eCheck/ACH (bank account).
- Enrollment: No registration for guest pay; use account number. For auto-pay, log in and set up.
- Fees: No processing fees; payments post immediately.
2. Pay By Phone
- Phone Number: Call 1-800-543-6324 (IVR system, 24/7) or 928-368-5118 (Member Care, Mon-Thu 7 a.m.–6 p.m. MST).
- Accepted: Credit/debit card or check.
- Process: Follow prompts or speak to a rep; payments post next business day.
3. Pay By Mail
- Mailing Address: Navopache Electric Cooperative P.O. Box 600 Lakeside, AZ 85929
- Instructions: Include payment stub with check or money order (no cash); write account number on check. Allow 7–10 days for processing.
4. Pay In Person
- Locations: NEC Offices (1878 W. White Mountain Blvd., Lakeside, AZ; 308 N. Jump Starter Lane, Springerville, AZ).
- Accepted: Cash, check, credit/debit card.
- Hours: Mon-Thu 7 a.m.–6 p.m. MST; no fees.
5. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 1-800-543-6324 or 928-368-5118 (billing, payments, outages; Mon-Thu 7 a.m.–6 p.m. MST).
- Emergency/Outage: 1-800-543-6324 (24/7).
- Email: Use secure messaging in SmartHub.
- Address: 1878 W. White Mountain Blvd., Lakeside, AZ 85929.
Assistance Programs
- Levelized Billing: Even payments over 12 months based on usage; enroll via SmartHub or call 1-800-543-6324.
- Short-Term Assistance: Emergency aid for low-income members; apply at navopache.org/assistance.
- Operation Round Up: Community fund for members in need; opt-in via SmartHub.
FAQs
How do I pay my Navopache Electric Cooperative bill?
Pay online via SmartHub (guest or login); by phone at 1-800-543-6324; mail to P.O. Box 600 Lakeside AZ; or in person at offices. No fees; doxo also supported.
How do I contact Navopache Co-op?
Call 928-368-5118 (local) or 1-800-543-6324 (toll-free) for Member Care. Offices in Lakeside and Springerville; email via SmartHub.
Where can I make a check payment with NEC?
Check payments accepted at offices (Lakeside/Springerville) or by mail to P.O. Box 600 Lakeside AZ 85929. Electronic options via SmartHub or IVR at 877-760-7428.
What is the number one Electric Cooperative in Arizona?
NEC is a top co-op serving the White Mountains; member-owned and controlled, prioritizing community needs over investors.
Tips for Managing Your NEC Bill
- Use SmartHub guest pay for quick access; enroll in auto-pay to avoid late fees and receive alerts.
- Opt for Levelized Billing to smooth costs; monitor usage in the app to save energy.
- Pay early to prevent disconnections; apply for Short-Term Assistance if needed.
- Save confirmations and check for scams—NEC does not request payments via unsolicited calls.
- Download the Android app for on-the-go management.
Navopache Electric Cooperative offers easy bill pay—access SmartHub at navopache.smarthub.coop for instant payments!