Cedar Rapids Water Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for cedar rapids water bill pay by using the official links that we have provided below.

Pay Bill Online – Welcome to the City of Cedar Rapids, Iowa

https://www.cedar-rapids.org/pay_bill_online/

Check and web e-check payments will not be accepted. Please call Water Division Customer Service with any questions: 319-286-5900 · See other payment options.

Payment Options – Cedar Rapids, Iowa

https://www.cedar-rapids.org/residents/utilities/payment_options.php

Cedar Rapids, IA 52406-3255 Make Electronic Payment Initiate an eCheck through your bank’s bill payment portal. Most local banks have the Cedar Rapids Utilities routing information on file. You’ll simply need to provide your ten-digit utilities account number. You can find your account number printed on your bi-monthly bill.

Frequently Asked Questions

How long does it take to pay for Cedar Rapids Water?

The Cedar Rapids Water division works around the clock to provide the best quality drinking water and service to our customers. Please note: online payments are now powered by Paymentus. Payments are posted to your account in 1–2 business days. If you need to make a time-sensitive payment, see payment options. New Customer?

What does a Cedar Rapids municipal utility bill cover?

Your Municipal Utility Bill covers a variety of services including drinking water, sanitary and storm sewer, wastewater treatment, garbage, recycling and yard waste collection and disposal. The City of Cedar Rapids has partnered with Municipal Collections of America (MCOA) to collect payment on past-due billings.

How do I set up water service in Cedar Rapids City?

When you move to a new home in Cedar Rapids City, you’ll most likely already have running water, but you’ll still need to set up water service with the Cedar Rapids Water Department (CRWD). Luckily, Cedar Rapids City has made it pretty simple with the following online form. Starting service generally takes just two business days.

How does the city of Cedar Rapids collect past-due bills?

The City of Cedar Rapids has partnered with Municipal Collections of America (MCOA) to collect payment on past-due billings. Account holders with uncollected debt may have received a notice letter from MCOA providing payment options.

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