Clark Public Utilities provides reliable electric service to more than 240,000 homes and businesses across Clark County, Washington. Monthly bills include energy usage and distribution charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current billing and payment details, visit the official Clark Public Utilities website at https://www.clarkpublicutilities.com/.
- Members can also access secure online payments directly through the MyAccount portal at https://myaccount.clarkpublicutilities.com/.
Online Bill Pay with MyAccount
Clark Public Utilities offers convenient 24/7 online payments through the secure MyAccount portal. New users complete a simple one-time registration using the account number printed in the upper-right corner of your monthly bill.
Once logged in, you can view your current bill, make a one-time payment with your bank account or credit/debit card, compare usage history, and enroll in paperless billing. The portal is fully mobile-friendly and allows you to manage your account from any device.
Quick Pay by Phone (24/7 Automated)
For fast one-time payments without logging into MyAccount, use the automated Quick Pay line by calling 360-992-3400 (available 24 hours a day, 7 days a week). Have your account number ready. The system accepts bank account (ACH) or credit/debit card payments and processes transactions immediately or the next business day.
Automatic Payments (AutoPay)
Set up free AutoPay through MyAccount to have your bill automatically deducted from your checking or savings account on the due date each month. You can also pair AutoPay with the EqualPay program (budget billing) for predictable equal monthly payments based on your annual usage history. EqualPay adjusts twice a year and ensures you never pay more than you actually use.
Mail Payments
Mail your payment stub with a check or money order (payable to Clark Public Utilities) to: Clark Public Utilities P.O. Box 8900 Vancouver, WA 98668
Include your full account number on the check. Use the self-addressed envelope included with your bill when available. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person, Drive-Thru, and 24-Hour Drop Box Payments
Visit either service center in person for payments during business hours:
- Vancouver Service Center – 1200 Fort Vancouver Way, Vancouver, WA 98661
- Orchards Service Center – 8600 NE 117th Avenue, Vancouver, WA 98662
Customer Service Office and drive-up windows are open Monday through Friday, 8:00 AM to 5:00 PM.
For after-hours convenience, use the secure 24-hour payment drop boxes located at both service centers (checks or money orders only—no cash). Payments are processed the next business day.
Additional pay stations are available at select local businesses throughout Clark County—check the official website for the current list of locations.
Contact Customer Service
Reach Clark Public Utilities customer service at 360-992-3000 (24 hours a day, 7 days a week) for billing inquiries, payment arrangements, service starts/stops, or assistance. From Portland call 503-285-9141. For power outages, call 360-992-8000. The main offices are located at the Vancouver Service Center (1200 Fort Vancouver Way) and Orchards Service Center (8600 NE 117th Avenue).
Frequently Asked Questions
Can I pay my Clark Public Utilities bill online without full registration? MyAccount requires a one-time registration using your bill account number for online payments. However, you can make fast one-time payments anytime by calling the 24/7 Quick Pay line at 360-992-3400.
What payment methods does Clark Public Utilities accept? MyAccount and Quick Pay accept bank accounts (ACH) and credit/debit cards. Mail and drop boxes accept checks or money orders. Cash is not accepted by mail or drop box.
Are there convenience fees for Clark Public Utilities payments? No convenience fees apply for official MyAccount, AutoPay, Quick Pay (bank account), mail, or in-person/drop box payments.
Where do I mail my Clark Public Utilities payment? Clark Public Utilities, P.O. Box 8900, Vancouver, WA 98668. Always include your account number on the check.
What are the in-person payment hours and drop box options? Monday–Friday, 8:00 AM–5:00 PM at both service centers with drive-up windows. 24-hour drop boxes are available at 1200 Fort Vancouver Way and 8600 NE 117th Avenue.
How do I set up AutoPay or EqualPay? Log into MyAccount at https://myaccount.clarkpublicutilities.com/ or call 360-992-3000. Both programs are free and help make your monthly bill more predictable.
What services does Clark Public Utilities provide? Reliable electric service, energy efficiency programs, and customer support for residential and business customers throughout Clark County, Washington.
How do I get help with payment arrangements or billing issues? Call 360-992-3000 (24/7) or visit a service center. Flexible payment arrangements and financial assistance options are available for qualifying customers.
