The Town of Little Elm Utilities provides safe drinking water, wastewater, and related services to residential and commercial customers in Little Elm, Texas. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Utility Billing Customer Service page at https://www.littleelm.gov/151/Water-Billing-Customer-Service where you can find payment instructions and contact information.
- You can also pay your bill securely through the official municipal online payment portal at https://littleelmtx.municipalonlinepayments.com/littleelmtx/utilities for quick online access and account management.
Guest Pay / Quick Pay Option
The Town of Little Elm Utilities offers a convenient Quick Pay one-time payment option through its official online portal—no full account registration required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a Quick Pay:
- Visit the portal at https://littleelmtx.municipalonlinepayments.com/littleelmtx/utilities.
- Click Quick Pay.
- Enter your account number from your bill.
- Provide payment details using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management
Create a free account on the official municipal online payment portal at https://littleelmtx.municipalonlinepayments.com/littleelmtx/utilities for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Little Elm Utilities account from any device. The portal supports both one-time Quick Pay and recurring options. If you currently have water service, click “Add Account” to view and pay; if starting new service, use the “Connect Services” option and provide required documents.
Automatic Payments
Enroll in automatic payments through the online portal after registering. This free service automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal or by contacting customer service.
Pay by Phone
Pay your bill by phone by calling the Utility Billing office during business hours. The office can process payments and assist with billing questions. Have your statement or account number ready when calling.
Mail Payments
Mail your payment with a check or money order (payable to the Town of Little Elm) to the address listed on your bill or the Utility Billing office. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Utility Billing Office
Visit the Utility Billing office in person for payments during regular business hours: 100 W Eldorado Pkwy Little Elm, Texas 75068
Payments are accepted at the customer service counter. Staff can assist with billing questions and payment arrangements. Cash, checks, and credit/debit cards are accepted where available.
Contact Customer Service
Reach Little Elm Utilities Customer Service at 214-975-0480 (Monday–Thursday 7:30 a.m.–5:30 p.m.) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. The Utility Billing office is located at 100 W Eldorado Pkwy, Little Elm, Texas 75068.
Frequently Asked Questions
Can I pay my Little Elm water bill online without creating an account? Yes. The official portal offers Quick Pay using only your account number—no full registration required for one-time transactions.
What payment methods does Little Elm Utilities accept? The portal accepts credit/debit cards and bank accounts (ACH). Mail and in-person accept checks or money orders. Cash is accepted at the office where available.
Are there convenience fees for Little Elm Utilities payments? No convenience fees are charged for official payments through the portal, mail, or office.
Where do I mail my Little Elm Utilities payment? Use the remittance address on your monthly statement or mail to the Utility Billing office. Always include your account number on the check.
What are the in-person payment hours? Monday–Thursday 7:30 a.m.–5:30 p.m. at 100 W Eldorado Pkwy, Little Elm, Texas 75068.
How do I set up automatic payments? Enroll through the online portal at https://littleelmtx.municipalonlinepayments.com/littleelmtx/utilities after registering. It is free and deducts automatically on the due date.
What services does Little Elm Utilities provide? Safe drinking water supply, wastewater, and related utility services for the Town of Little Elm, Texas.
How do I get help with payment arrangements or billing issues? Call 214-975-0480 during business hours or email [email protected]. Flexible arrangements are available through customer service.