Boulder City Utilities provides electric, water, sewer, and refuse collection services to residents and businesses in Boulder City, Nevada. Monthly bills combine these charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Paying Your Bill Online page at https://www.bcnv.org/488/Pay-Your-Bill-Online where you can review every verified method in detail.
- You can also make a quick one-time payment or manage your full account through the secure Utilities Access portal at https://bouldercitynv.municipalonlinepayments.com/bouldercitynv/utilities.
One-Time Payment Option (Quick Pay)
Boulder City Utilities offers a convenient one-time quick pay option with no login required. This guest-style feature allows you to pay your current bill securely using only your customer ID and account number.
To complete a one-time payment:
- Go directly to the official quick pay link.
- Enter your customer ID and account number from your statement.
- Select credit/debit card (Visa, MasterCard, Discover) or e-check.
- Review the total, including any convenience fee, and submit.
Payments process promptly with confirmation provided. This method is ideal for occasional users or those preferring not to create a recurring profile.
Online Utilities Access Portal
Access the full Utilities Access portal at https://bouldercitynv.municipalonlinepayments.com/bouldercitynv/utilities to view real-time account balances, historical consumption data, make payments, change notification preferences, and sign up for auto pay. The portal is available 24/7 and is fully optimized for mobile devices.
Automatic Payment Plan (AutoPay)
Enroll in the Automatic Payment Plan directly through the Utilities Access portal. This free service automatically withdraws your full billed amount from your checking or savings account on the due date each month. You can modify or cancel the plan anytime through the portal.
Pay by Phone
Pay your bill 24/7 using the automated phone system. Have your customer ID and account number ready. For billing questions or assistance, call the Utility Billing office during business hours at 702-293-9244 (Option 2 for start/stop service).
Mail Payments
Mail your payment with a check or money order payable to Boulder City Utilities. Include your account number on the check. Send to the Utility Billing Office at 401 California Avenue, Boulder City, NV 89005. Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
Utility Billing Office / City Hall 401 California Avenue Boulder City, NV 89005
- Customer service windows: Inside City Hall on the lower level (8:00 AM – 5:00 PM, Monday – Friday)
- Walk-up window: On the backside of City Hall (between City Hall and the Recreation Center off Arizona Street) – ideal for customers with mobility challenges
- Drive-up drop box: North end of City Hall parking lot on California Avenue (payments collected at 9:00 AM daily; after 9:00 AM posted the next business day – no cash)
Additional Drop Box Corner of Boulder City Parkway and Yucca Street (at Boulder Dam Credit Union ATM location). Checked daily at 3:00 PM; payments after 3:00 PM collected the next business day.
Cash, checks, and money orders are accepted in person. Credit/debit cards are accepted at the windows.
Contact Customer Service
For billing inquiries, payment arrangements, or service questions, call 702-293-9244 (Option 2 for start/stop service). The Utility Billing Office is located at 401 California Avenue, Boulder City, NV 89005. Email: [email protected].
Frequently Asked Questions
Does Boulder City Utilities offer quick pay without login? Yes. One-time quick pay is available 24/7 using only your customer ID and account number at the official link.
What payment methods are accepted? Online quick pay and portal accept Visa, MasterCard, Discover, and e-check. In-person accepts cash, checks, and money orders. Mail accepts checks and money orders.
Are convenience fees charged for online payments? Yes. Standard convenience fees apply for credit/debit card and e-check transactions and are displayed before confirmation.
What is the mailing address? Utility Billing Office, 401 California Avenue, Boulder City, NV 89005. Always include your full account number.
Where are the in-person and drop box locations? Main office at 401 California Avenue (City Hall) with inside windows, walk-up window, and drive-up drop box. Additional drop box at Boulder City Parkway and Yucca Street.
How do I enroll in the Automatic Payment Plan? Sign up directly in the Utilities Access portal for automatic withdrawal on the due date.
What services does Boulder City Utilities provide? Electric, water, sewer, and refuse collection services for Boulder City, Nevada.
How do I start or stop utility service? Call 702-293-9244 Option 2 with at least one working day’s notice. Same-day service incurs a $50 fee.
