City of Buford Utilities (Buford, Georgia) provides water, sewer, gas, and electric services. Customers can pay their utility bills conveniently through the secure Paymentus online portal, which supports guest/one-time payments without full registration, recurring payments, and AutoPay (bank draft).
Quick Pay Links:
How to Pay Your Buford Utilities Bill
Guest Pay / One-Time Payment (No Full Login Required)
- Visit the One-Time Pay page: https://ipn.paymentus.com/rotp/cobf
- Enter your account number or service details.
- Complete the secure payment with credit/debit card or electronic check (ACH).
Login to Customer Dashboard (Recommended)
Use the same portal link above to register or log in for full account access. Once logged in, you can view bills, payment history, usage, enroll in recurring payments, and manage notifications.
Pay by Phone
Call the toll-free automated payment line at 1-866-955-0568 (available 24/7). Payments can be made using checking account, debit card, or major credit cards.
For billing questions or assistance, call Customer Service at (678) 889-4600 (Monday–Friday, 8:00 AM – 5:00 PM).
In-Person / Pay in Store
Visit City Hall: Address: 2300 Buford Highway, Buford, GA 30518
Hours: Monday–Friday, 8:00 AM – 5:00 PM (confirm current hours). Cash, check, or money order accepted. Credit/debit cards may also be available (convenience fees apply).
Mailing Address: City of Buford Attn: Utility Billing 2300 Buford Highway Buford, GA 30518
Include your account number on the check or money order.
Automated Bank Draft (AutoPay)
Enroll in the Direct Payment (Bank Draft) option for automatic monthly withdrawals from your checking account.
- Download and complete the authorization form from the City website.
- Mail it with a voided check to: City of Buford, Attn: Tara Ammons, 2300 Buford Highway, Buford, GA 30518.
- Allow 4–6 weeks for processing. You will continue to receive monthly statements.
Mobile App
There is no dedicated City of Buford Utilities mobile app. Access the Paymentus portal through your mobile browser for convenient bill pay.
Payment Methods and Fees
- Credit/Debit Cards (Visa, Mastercard, Discover, American Express): Convenience fees apply (displayed before payment).
- Electronic Check (ACH): Usually the lowest-cost option.
- Cash, check, or money order accepted in person or by mail (no extra fee).
Late Payments: Contact Customer Service at (678) 889-4600 promptly for payment arrangements to avoid late fees or service disconnection.
Contact Information
- Customer Service / Billing: (678) 889-4600 (Monday–Friday, 8:00 AM – 5:00 PM)
- Pay by Phone (24/7): 1-866-955-0568
- Utility Emergencies / After Hours: (770) 932-7986
- Email: [email protected]
- Physical Address: 2300 Buford Highway, Buford, GA 30518
FAQs
How do I pay my City of Buford utilities bill online?
Use the Paymentus portal for one-time guest payments at ipn.paymentus.com/rotp/cobf or log into the Customer Dashboard for full management and recurring options.
Is there a guest pay option?
Yes. The One-Time Online Bill Pay allows quick payments without full registration.
What payment methods are accepted?
Credit/debit cards, electronic check (ACH), cash, check, or money order. Convenience fees apply for card payments.
Can I pay my Buford utilities bill by phone?
Yes. Call 1-866-955-0568 for 24/7 automated payments.
Where can I pay in person?
At City Hall, 2300 Buford Highway, Buford, GA 30518 during business hours.
How can I avoid convenience fees?
Use electronic check (ACH) online or enroll in the free Automated Bank Draft (Direct Payment).
Tip: Keep your utility account number handy for faster service. Enroll in bank draft for automatic payments and log into the portal regularly to monitor your bill and usage. For emergencies, billing questions, or service issues, contact Customer Service at (678) 889-4600 or after-hours at (770) 932-7986. For the most current information, fees, and rates, visit the official City of Buford website at cityofbuford.com.
