Pay your Indigo Platinum Mastercard bill online, by phone, or by mail using the latest Concora Credit (Indigo) payment options.
Sign in to pay your Indigo credit card online
Concora Credit Indigo cardholder support & contact info
Indigo Online Bill Pay (MyIndigoCard)
You can pay your Indigo Platinum Mastercard online through the MyIndigoCard / Concora Credit account portal.
- Go to myindigocard.com and log in with your username and password to view your balance, minimum payment, due date, and recent transactions.
- From the dashboard you can make a one‑time payment, schedule a future payment, and in some cases save a bank account for faster checkout.
If you are a new user, click Register Your Account on the login page, then enter your card number, date of birth, and Social Security number to set up online access.
Guest Pay & Login Requirements
Indigo does not offer a true “guest pay” link; you must register or log in to the MyIndigoCard portal to submit payments directly.
- Some third‑party bill‑pay services (like your bank’s bill pay or doxo) can send payments without a portal login, but they are not managed by Indigo and may charge extra fees.
- For fastest posting and full control, use the official Indigo / Concora online portal.
Pay by Phone
You can pay your Indigo credit card by phone using Indigo’s customer service line.
- Indigo customer service & phone payments: 866‑946‑9545.
- Cardholder materials and support content show this number for balance inquiries, payment help, and account questions.
Some issuers also list an additional Concora Credit customer‑help line (866‑502‑6439) for general account assistance, which may transfer you to Indigo servicing as needed.
Phone payments may involve a service fee when using an agent rather than the automated system; check the automated prompts or ask the representative before you authorize a phone payment.
Pay by Mail
You can mail a check or money order to pay your Indigo Platinum Mastercard bill.
Older Indigo cardholder agreements list this payment address:
- Indigo Platinum Mastercard – Payment Address (legacy):
Concora Credit (Indigo)
P.O. Box 23039
Columbus, GA 31902‑3039
Newer Concora Credit documentation also shows a centralized Concora Credit payment lockbox in Charlotte used by multiple card brands:
- Concora Credit – Payment Processing:
Concora Credit
P.O. Box 96541
Charlotte, NC 28296‑0541
Always follow the “Mail Payment To” address printed on your most recent Indigo statement; this is the address that applies to your specific account.
Mail payments must arrive by the cut‑off time (typically 5:00 p.m. Eastern) on your due date to avoid late fees, as stated in the cardholder agreement.
Mobile Access & Third‑Party Bill Pay
Indigo does not advertise its own standalone mobile app as of 2026, but you can access the MyIndigoCard portal from any mobile browser.
- Log in on your phone to see your balance, minimum due, due date, and to submit payments using stored or new bank details.
- You can also add Indigo as a bill in third‑party bill‑pay tools such as your bank’s online bill pay or doxo, which support payments by bank account, debit card, or credit card (fees may apply).
Third‑party services can be convenient but may take extra days to deliver the payment, so schedule them early relative to your due date.
Fees, Posting Times & Late Payments
Indigo’s cardholder agreement outlines fees and posting rules for payments.
- Payments made online or by phone before the daily cut‑off are typically credited as of that day, though it may take 1–2 business days to reflect fully in your available credit.
- Late payment fees can be significant, often up to the maximum set in your agreement if your payment is not received by the due date.
- Returned‑payment (NSF) fees may also apply if your bank account payment is declined.
If you think you will miss a payment, contact Indigo customer service before your due date to ask about arrangements or hardship options; some cardholders report limited flexibility depending on account status.
Contact & Support
For help with your Indigo credit card account, use these key contacts:
- Indigo customer service (payments, disputes, questions): 866‑946‑9545
- Concora Credit general help & correspondence: via the Contact Us page at about.concoracredit.com, which lists phone and mailing information for cardholders.
Check the back of your card and your monthly statement for the most accurate and current phone numbers and mailing addresses for your specific Indigo account.
FAQs About Indigo Credit Card Bill Pay
How do I pay my Indigo credit card online?
Go to myindigocard.com, register or log in, and use the Payments section to send a one‑time or scheduled payment from your bank account. This is usually the fastest way to avoid late fees and see confirmations.
What is the Indigo credit card phone number for payments?
The main Indigo customer service and payment line is 866‑946‑9545, used for balance questions, phone payments, and account support. Some Concora documents also mention 866‑502‑6439 for general cardholder assistance.
Where do I mail my Indigo credit card payment?
Follow the mailing address printed on your statement. Many Indigo agreements reference P.O. Box 23039, Columbus, GA 31902‑3039, while newer Concora Credit materials use P.O. Box 96541, Charlotte, NC 28296‑0541; your statement will show which applies to your account.
Does Indigo charge a fee for paying by phone?
Indigo may charge a phone payment fee for agent‑assisted payments, as allowed by your cardholder agreement; automated phone or online payments are often lower‑cost or free. Ask the representative to disclose any fee before you confirm your payment.