Pay your Rise Broadband (Rise Internet) bill quickly and securely through the official MyRise Self-Service Portal. Log in to view your bill, make one-time payments, enroll in AutoPay, and manage your full account.
Sign In to Pay Bill Portal (Login Required) https://jabwi.convergentcare.com/jabwi/goToLogin.action?subClientId=3902 Official payment portal: view bills, make one-time payments, enroll in AutoPay, and manage payment history.
Access My Account (MyRise Portal) https://www.risebroadband.com/my-account/ Log in or register to access the full Self-Service dashboard for billing and account management.
How to Pay Your Rise Broadband Bill
Rise Broadband (now operating as Rise Internet) provides high-speed internet service. All online bill payments are processed through the secure official MyRise Self-Service Portal.
Guest Pay / One-Time Payment (No Login Required)
Rise Broadband does not offer a public guest or one-time payment option without an account. You must log in to the official portal using your credentials.
Login to Pay / New Portal
Access the official payment portal or My Account page above to sign in. First-time users can register with your account number and details from your billing statement. Once logged in, go to “Pay Bill” to make payments, set up AutoPay, view statements, and manage your account.
Pay by Phone
Call Customer Care at 844-411-7473 (available during business hours). For billing-specific assistance, use 844-816-9149. Automated and live payment options are available.
Payment Address (Mail)
Mail checks or money orders to the exact remittance address printed on your monthly billing statement. Always include your full account number.
In-Person or Pay in Store
No in-person or retail “pay in store” options are available.
Contact Rise Broadband
- Customer Care: 844-411-7473
- Billing Department: 844-816-9149
- Official Website: risebroadband.com or riseinternet.com
Mobile App & Payment Assistant
No dedicated mobile app is currently available. The MyRise Self-Service Portal is fully responsive and works on any smartphone or tablet.
Fees and Late Payments
- Convenience fees may apply for certain payment methods (shown at checkout).
- Late Fee: $20.00 added if payment is made after the due date.
- Service may be disconnected after 50 days of delinquency (except online account access) with a $35 reconnection fee. Pay by the due date or enroll in AutoPay to avoid penalties.
Frequently Asked Questions
How do I pay my Rise Broadband bill online?
Log into the official payment portal or My Account and select “Pay Bill” to make a one-time payment or set up AutoPay.
Can I make a guest payment for my Rise Broadband bill?
No. All online payments require login to your MyRise account.
What is the phone number for Rise Broadband bill pay?
Call 844-411-7473 (Customer Care) or 844-816-9149 (Billing Department).
Where do I mail my Rise Broadband payment?
Use the exact remittance address printed on your billing statement.
How do I set up Auto Pay for my Rise Broadband bill?
Log into the MyRise portal, go to Pay Bill, and enroll in AutoPay.
Is there a mobile app for Rise Broadband bill pay?
No dedicated mobile app is available. Use the responsive web portal on any mobile browser.
How do I avoid late fees on my Rise Broadband bill?
Enroll in AutoPay, pay before the due date through the portal, or contact billing support to arrange payments.
