Brunswick County Public Utilities Bill Pay: Online Portal & Auto Pay

Pay your Brunswick County Public Utilities bill (water & sewer) quickly and securely using the official Customer Portal. Make one-time payments, enroll in Auto Pay (bank draft), or pay by phone, mail, or in person.

How to Pay Your Brunswick County Utilities Bill

Brunswick County Public Utilities (North Carolina) provides water and sewer services. Payments are handled through the secure Customer Portal (powered by AuthorityPay) with multiple convenient options.

Login to Pay or Guest Pay

The Customer Portal at brunswick.authoritypay.com requires registration the first time (using your account number from your bill).
Once registered, you can view bills, pay, and manage your account.
True one-time guest pay without any registration is not available — you must set up online access.

Pay by Phone

Call 910-253-2655 (select Option 2 or 3) or 888-428-4426 for debit/credit card payments.
Convenience fees apply for card payments (processed through Official Payments).

Payment Address (Mail)

Mail checks or money orders to:
Utility Billing
3769 Old Ocean Highway
Bolivia, NC 28422

Include your account number. Do not mail cash.

In-Person or Pay in Store

Pay in person (cash or check) at the Utility Billing Office:
3769 Old Ocean Highway
Bolivia, NC 28422

  • Drop box available outside the office for after-hours check payments (no cash).

No widespread retail “pay in store” partners are offered.

Mobile App & Payment Assistant

No dedicated mobile app is available. The Customer Portal is mobile-responsive for payments and account management from your smartphone or tablet.

Auto Pay (Automatic Bank Drafting) is available — download the form from the Utility Billing page or enroll after registering in the portal.

Fees and Late Payments

  • Debit/credit card (online or phone): Convenience fees apply (typically 2.6% or flat fee via Official Payments).
  • E-check options may have lower or no fees depending on the processor.
  • Late payments may incur additional charges and possible service disconnection. Contact Utility Billing early for payment arrangements.

Contact Brunswick County Public Utilities

  • Utility Billing / Customer Service: 910-253-2655 (select Option 2 or 3)
  • Email: [email protected]
  • Office Hours: Monday–Friday, 7:30 a.m.–5:00 p.m.
  • Physical & Mailing Address: 3769 Old Ocean Highway, Bolivia, NC 28422
  • Official Website: brunswickcountync.gov

Frequently Asked Questions

How do I pay my Brunswick County utilities bill online?

Register at brunswick.authoritypay.com using your account number from your bill, then pay securely through the Customer Portal.

Can I make a guest payment for my Brunswick County utilities bill?

No standalone guest pay is available. You must register for online access the first time.

What is the phone number to pay my Brunswick County utilities bill by phone?

Call 910-253-2655 (select Option 2 or 3) or 888-428-4426 for debit/credit card payments.

Where do I mail my Brunswick County utilities payment?

Send to: Utility Billing, 3769 Old Ocean Highway, Bolivia, NC 28422.

How do I set up Auto Pay for my Brunswick County utilities bill?

Enroll in Automatic Bank Drafting after registering in the portal or submit the form available on the Utility Billing page.

Is there a mobile app for Brunswick County utilities bill pay?

No dedicated app is available. Use the mobile-responsive Customer Portal on your phone’s browser.

How do I avoid late fees on my Brunswick County utilities bill?

Pay by the due date using the portal, Auto Pay, phone, mail, or drop box. Contact Utility Billing early for arrangements if needed.

Where can I pay my Brunswick County utilities bill in person?

Visit the Utility Billing Office at 3769 Old Ocean Highway, Bolivia, NC during business hours or use the 24/7 drop box for checks.

Information updated as of April 2026 from official Brunswick County sources. Always verify the latest details directly on brunswickcountync.gov or the Customer Portal, as fees and policies may change.

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