San Isabel Electric Association (SIEA) is a member-owned electric cooperative providing reliable power to homes and businesses across southern Colorado. Monthly bills include usage, distribution charges, and any applicable fees with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Ways to Pay page at https://siea.com/waystopay/ where you can access all payment options and SmartHub tools.
- Members can also make secure one-time payments directly through the official Quick Pay (guest) portal at https://siea.smarthub.coop/PayNow.html.
Guest Pay / Quick Pay Option
San Isabel Electric offers a convenient Quick Pay (Pay Now As Guest) one-time payment option through its official SmartHub system—no account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without setting up recurring access.
To complete a Quick Pay:
- Visit the portal at https://siea.smarthub.coop/PayNow.html.
- Enter your SIEA account number and last name or business name.
- Review your current balance.
- Pay the total due or a partial amount using a credit/debit card or electronic check (ACH).
- Submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. No convenience fees apply when using the official Quick Pay system.
Online Account Management with SmartHub
Create a free SmartHub account at https://siea.smarthub.coop/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless billing, receive email or text alerts, report outages, and manage your SIEA account from any device. The free SmartHub mobile app (available for iOS and Android) provides the same features for on-the-go management.
Automatic Payments (AutoPay)
Set up recurring AutoPay through your SmartHub account or by completing the printable Automatic Payment Authorization form. Payments are deducted automatically from your bank account or credit/debit card on the due date each month. This free service eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through SmartHub or customer service.
Pay by Phone
Use the 24/7 secure automated pay-by-phone system by calling 1-844-959-3013. Have your account number ready. The system accepts credit/debit cards and guides you through the process. For billing questions or assistance, call member services at 800-279-7432 during office hours.
Mail Payments
Mail your payment stub with a check or money order (payable to San Isabel Electric Association) to: San Isabel Electric Association 781 E. Industrial Blvd. Pueblo West, CO 81007
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Local Offices
Visit any SIEA office in person during business hours for payments at the customer service counter. Payments are accepted with cash, check, credit/debit card, or money order.
Key office locations include:
- Pueblo West Administrative Headquarters – 781 E. Industrial Blvd., Pueblo West, CO 81007
- Walsenburg Office – 122 W. 6th Street, Walsenburg, CO 81089
- Trinidad Office – 1930 E Main Street, Trinidad, CO 81082
Office hours are Monday–Friday, 8:00 AM–5:00 PM (excluding holidays). Cash payments are also available at participating retailers such as Dollar General, Family Dollar, 7-Eleven, Walgreens, Travel America, and Walmart (a $1.50 convenience fee applies and is refunded per billing period). MoneyGram payments are accepted at participating locations using receive code 15290.
Contact Customer Service
Reach San Isabel Electric Association member services at 800-279-7432 (Monday–Friday during office hours) for billing inquiries, payment arrangements, service starts/stops, or assistance. Email: [email protected]. For outages or emergencies, call 800-279-7432 (24/7). The main administrative office is located at 781 E. Industrial Blvd., Pueblo West, CO 81007.
Frequently Asked Questions
Can I pay my San Isabel Electric bill online without creating an account? Yes. The official Quick Pay (Pay Now As Guest) option at https://siea.smarthub.coop/PayNow.html allows one-time payments using only your account number and last name—no login required.
What payment methods does San Isabel Electric accept? Official channels accept credit/debit cards and electronic checks (ACH). Mail and in-person accept cash, checks, or money orders. Cash is also available at participating retailers.
Are there convenience fees for San Isabel Electric payments? No convenience fees apply when using official Quick Pay, SmartHub, AutoPay, phone, mail, or in-person options. A $1.50 fee at retailers is refunded per billing period.
Where do I mail my San Isabel Electric payment? San Isabel Electric Association, 781 E. Industrial Blvd., Pueblo West, CO 81007. Always include your account number on the check.
What are the in-person payment hours and options? Monday–Friday, 8:00 AM–5:00 PM at all offices (Pueblo West, Walsenburg, and Trinidad). Cash payments are also available at Dollar General, Family Dollar, 7-Eleven, Walgreens, Travel America, and Walmart locations.
How do I set up AutoPay for my San Isabel Electric bill? Enroll through your SmartHub account or submit the Automatic Payment Authorization form. It is free and deducts automatically on the due date.
What services does San Isabel Electric Association provide? Reliable electric distribution and member-owned cooperative services across southern Colorado.
How do I report an outage or get help with payment arrangements? Call 800-279-7432 for outages or billing/payment assistance. Flexible arrangements are available through member services.
