Spokane County Environmental Services provides sewer services and aquifer protection to over 45,000 customers in Spokane County, WA. Customers can pay their monthly sewer bills using convenient options, including online payments, phone, mail, and in-person.
Learn about how to pay your bill, set up auto payments, view billing history, and contact customer support for Spokane County Environmental Services bill pay using the official links provided below.
Spokane County Environmental Services – Spokane County, WA
https://www.spokanecounty.gov/992/Sewer-Billing
Billing and account maintenance for sewer service and aquifer protection. View your bill, check rates, and access forms.
Pay Online | Spokane County, WA
https://www.spokanecounty.org/1022/Pay-Online
It can take up to 4 business days for payments to post to Spokane County. Refer to the payment due dates as they appear on your monthly billing statement to avoid late fees. For Capital Facilities Rates (CFR) pre-payments and partial payments of $500 or more or General Facilities Charges (GFC) payoffs, please contact our office at 509-477-3604 prior to submitting payment.
Payment Options
1. Pay Online
- Website: Visit the Pay Online page and choose from two secure portals provided by FIS, Inc.
- Options:
- e-Pay: Enroll for one-time or recurring payments using your bank account (ACH). Schedule advance payments and sign up for paperless statements. No fee.
- Just Pay It: Make one-time payments by electronic check or credit card (Visa, MasterCard, Discover). $2.95 convenience fee (charged by vendor; county receives none).
- How to Start:
- Notes: Payments may take up to 4 business days to post. Refer to your bill’s due date to avoid late fees. For large payments ($500+ partial CFR or GFC payoffs), call 509-477-3604 first.
2. Pay By Phone
- Phone Number: Call 866-315-6352 to pay using your bank account, Visa, MasterCard, or Discover card.
- Available 24/7 for convenient payments.
3. Pay By Mail
- Mailing Address: Environmental Services P.O. Box 2355 Spokane, WA 99210-2355
- Instructions: Include your payment stub with a check or money order payable to “Spokane County Environmental Services.” Do not send cash.
4. Pay In Person
- Locations:
- Drop Box: Available inside the main entrance of the Spokane County Courthouse for checks or money orders.
- Office: 1026 W Broadway Avenue, Public Works Building, Spokane, WA 99260-0170 (Monday-Thursday 7:30 a.m.-4 p.m., Friday 7:30 a.m.-12 p.m.).
- Accepted: Check, money order, or possibly cash/card (confirm by calling).
5. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free with linked bank; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 509-477-3600 (general inquiries) or 509-477-3604 (billing-specific)
- Fax: 509-477-7655
- Email: Use the online contact form at https://www.spokanecounty.gov/5146/Online-Services-Contacts
- Office Hours: Monday-Thursday 7:30 a.m.-4 p.m., Friday 7:30 a.m.-12 p.m.
- Address: 1026 W Broadway Avenue, Spokane, WA 99260-0170
FAQs
When is my monthly sewer bill due?
Payments are due by the 25th of each month, or the next business day if it falls on a weekend or holiday.
What happens if I pay late?
A one-time late payment penalty is added to unpaid charges.
Where do I mail my payment?
Mail to: Environmental Services, P.O. Box 2355, Spokane, WA 99210-2355.
How do I enroll in online payments or paperless billing?
Visit the e-Pay portal at https://secure4.billerweb.com/spc/index.html?unitCode=SPCE to set up your account and preferences.
What are the fees for payments?
- Bank/ACH (e-Pay): No fee
- Credit card (Just Pay It): $2.95 per transaction
- Phone payments: No county fee mentioned; vendor fees may apply
Can I set up automatic payments?
Yes, through e-Pay for recurring bank drafts.
How do I view my bill history or rates?
Access billing info and rates on the Sewer Billing page. Current charges include O&M fees, WTPC, and service fees based on ERUs.
What if I need to change my billing address?
Contact customer service at 509-477-3604 or use the online form.
Is there a reduced rate for seniors or low-income?
Yes, qualifying low-income seniors or disabled homeowners may get reduced rates; check with the Assessor’s Office for exemptions.
Tips for Managing Your SCES Bill
- Set up e-Pay for auto-payments to avoid late fees.
- Save payment confirmations and monitor due dates.
- Use official channels to prevent scams.
- For prepayments or large adjustments, call ahead.
- Sign up for notifications via the county’s online services for bill reminders.
Spokane County Environmental Services offers flexible, secure bill pay options—choose online for the most convenience!