Schertz Water Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for schertz water bill pay by using the official links that we have provided below.

Utility Billing | Schertz, TX

https://www.schertz.com/488/Utility-Billing

View and pay available bills to be paid online . … Email the Utility Billing Office. Mailing Address 1400 Schertz Parkway Building 1. Schertz , TX 78154. View your monthly, daily, or hourly water consumption, and set up alerts when usage has reached a certain level by logging into your utility billing account. If … Customers can conveniently pay their utility bill Monday through Friday from 8:00 AM to 5:00 PM. Visa, MasterCard, Discover, and American Express are …

Explore content from municipalonlinepayments.com

https://www.municipalonlinepayments.com/schertztx/utilities

You may pay your utility bill with a debit or credit card. To reconnect service, please call (210) 619-1200. Calls will be answered between 5:00 pm – 9:00 pm.

Frequently Asked Questions

What does the city of Schertz utility billing department do?

The City of Schertz Utility Billing Department is responsible for billing and collection of water, sewer, solid waste, and recycling receivables. Our mission is to provide professional customer service at all times.

Who is responsible for the water in Schertz TX?

The City of Schertz Water, a public community water system under the /City/ Department of Public Works, provides water for about 39,453 living in the Schertz, Texas.

What happens if my payment to the city of Schertz is incorrect?

If the payment to the City of Schertz was made in error or without your permission, the City will honor your request to cancel the original transaction and your payment will be returned in full. If any merchandise or product is received, it must be returned to the City before any refund is processed.

What is the minimum water pressure required in Schertz?

The TCEQ rules state “the system must be designed to maintain a minimum pressure of 35 psi at all points within the distribution network at flow rates of at least 1.5 gallons per minute per connection.” The deviation in elevation throughout Schertz’s water service area makes it impossible to maintain one constant pressure zone for our customers.

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