How to Pay Nashville Electric Service Bill

Online Bill Pay

Bill Pay Programs NES offers several programs to make it easy to manage your monthly bills.

There are a number of agencies who offer assistance with utility bills. Click here, or call 211 for more information.

What are the benefits of creating an online profile?

  • Get your current balance
  • Report a power outage online
  • Sign up for paperless billing
  • View and pay your bill online
  • Sign up for NES text alerts
  • How do I update my profile information?

    You can update your name, phone number and contact email address by logging into your online profile and clicking “Update Profile” in the navigation menu.


    Where can I pay NES bill?

    You can pay your bill at Enbright Credit Union branch offices in Donelson at 2340 Jackson Downs Blvd. or in Hendersonville at 270 Indian Lake Blvd. Monday – Thursday from 7:30 a.m. – 4:30 p.m. and Friday from 7 a.m. – 5 p.m. For your convenience, you can also make payments at area Kroger and Walmart stores.

    How can I find my NES account number?

    You can find your account number on the first paper bill sent to your new place of residence. Also, be sure to add “[email protected]” and “[email protected]” to your safe senders list to prevent these emails from being filtered into your spam, junk or bulk mail folder.

    Can I pay my NES bill at Kroger?

    We can help you pay a range of electric billers, such as: American Electric Power (AEP) DTE Energy. Nashville Electric Service (NES)

    Does NES require a deposit?

    NES requires a security deposit of $250 before service can be connected. New customers can waive the deposit with a successful credit check. If required, the deposit is automatically credited to your account after 12 months of satisfactory payments.

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