The City of Port St. Lucie, Florida provides water and sewer utility services to residents and businesses. Customers can pay their utility bills conveniently through a secure online portal that includes a guest payment option, as well as by phone, mail, or drop box.
For a quick one-time guest payment without creating an account, use the official InvoiceCloud portal at https://www.invoicecloud.com/portal/(S(1i2kkzs4132od4gljx3caez0))/2/Site.aspx?G=463fec21-82a8-42e1-998d-0565747c30c6.
For complete payment options and account management details, visit the City’s Pay Bills page at https://www.cityofpsl.com/Residents/Services/Pay-Bills.
Guest / One-Time Online Payment
Port St. Lucie Utilities offers a guest payment option through its InvoiceCloud portal. No account registration or login is required for one-time payments.
Simply enter your account number (found on your utility bill) to view your balance and make a secure payment using credit/debit card, Apple Pay, Google Pay, PayPal, Venmo, or eCheck. This is the fastest way to pay if you prefer not to set up recurring access or paperless billing.
Registered Online Account and Portal Features
Create a free account in the InvoiceCloud portal for enhanced self-service options, including:
- Viewing current and past bills
- Making one-time or recurring payments
- Enrolling in AutoPay for automatic monthly deductions
- Signing up for paperless (e-bill) notifications
- Scheduling future payments
- Accessing usage history and payment records 24/7
The portal supports multiple payment methods and provides real-time confirmation of transactions.
Pay by Phone
Call Utility Customer Service & Billing at (772) 873-6400 during business hours (Monday–Friday, 8:00 a.m. – 5:00 p.m.) for assistance with payments or account questions.
An automated pay-by-phone option may also be available through the system for credit card payments outside regular hours — confirm current options when calling.
In-Person Payments and Drop Boxes
City Hall 121 SW Port St. Lucie Blvd. Port St. Lucie, FL 34984
Business Hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
Three secure drop boxes are available at City Hall for check or money order payments:
- Curbside drop box in the roundabout (available 24/7)
- Walk-up drop box near eastside handicap parking (available 24/7)
- Inside City Hall lobby (available during business hours)
Drop-box payments made after 4:00 p.m. are typically processed the next business day. Cash is generally not accepted in drop boxes.
Pay by Mail
Mail your payment with the remittance stub to: City of Port St. Lucie – Utilities PO Box 8987 Port St. Lucie, FL 34985
Include your account number on the check or money order. Allow extra mailing time to ensure timely posting before the due date.
Customer Service Contact
Utility Customer Service & Billing: (772) 873-6400 (Monday–Friday, 8:00 a.m. – 5:00 p.m.) Email: [email protected] Emergency / After-Hours (maintenance or disconnection issues): (772) 873-6400
Staff can assist with payments, billing questions, starting or stopping service, payment arrangements, and leak adjustments. Request a payment extension form online if needed.
Additional Notes
Port St. Lucie Utilities encourages customers to use the official InvoiceCloud portal for the most convenient experience, including options for AutoPay and paperless billing. Always verify account information and use official channels to avoid scams.
There are no retail “in-store” payment locations for Port St. Lucie utilities. All standard payments are handled through the online portal, phone, mail, or drop boxes at City Hall.
Frequently Asked Questions
How do I make a one-time payment without creating an account? Use the guest payment option in the InvoiceCloud portal at the link above. Enter your account number to pay securely with a credit/debit card or other supported methods.
What payment methods are accepted online? The portal accepts credit/debit cards, Apple Pay, Google Pay, PayPal, Venmo, and eCheck (electronic check from your bank account).
Where can I drop off a payment? Use one of the three secure drop boxes at City Hall, 121 SW Port St. Lucie Blvd., Port St. Lucie, FL 34984. Some are available 24/7.
Can I set up automatic payments? Yes. Enroll in AutoPay through the InvoiceCloud portal for automatic monthly deductions from your bank account or card.
What is the phone number for utility billing questions? Call (772) 873-6400 during business hours (Monday–Friday, 8:00 a.m. – 5:00 p.m.).
How do I start or stop utility service? Contact Utility Customer Service at (772) 873-6400 or submit a request through the online portal or City website.
