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Frequently Asked Questions
What are my options to pay my bill?
On your Medicare account is your Medicare information such as:
- What Medicare Part D prescription drug plan or Medicare Advantage plan you are enrolled in.
- What your Medicare Part A and B enrollment dates are.
- What you can view on your “Medicare.gov” account is paying your Medicare premium, Medicare claims, print your Medicare card and much more.
Can I pay my bill in person?
Sometimes you may want to pay your bill in person so that you can talk face-to-face with a person, or use a broader set of payment options. At most in-person payment locations, you can pay with cash, check or money order.
Can I pay my bill over the phone?
To offset your bill over the phone, simply dial *611 and follow the steps. One way to pay your bill is by calling 1-877-596-7577 and speaking to a customer service representative; all you need to do is call the number and follow the prompts.
Can I request more time to pay my bill?
You’ll have at least 14 days from the date we issue your bill before you need to pay. If you need some extra time to pay, you can request a payment extension. We charge $15 for a late payment. How to pay your bill. There are several payments methods you can use to pay your bill.