Where Can I Pay My Direct Energy Bill & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for where can i pay my direct energy bill by using the official links that we have provided below.

How can I pay my Direct Energy bill?

https://www.directenergy.com/faqs/global/billing/billing-information/pay-direct-energy-bill

How can I pay my Direct Energy bill?

  • Online: You can make a payment by logging into your Online Account Manager and following these directions:
  • Direct Energy Power-to-Go Prepaid Customers: Power-to-Go Customers can call 1-877-866-6601 toll-free to make a payment to your account.

Pay Your Direct Energy Electricity Bill Now

https://www.directenergy.com/texas/pay-bill/pay-bill-now

Need to pay your Direct Energy Texas electricity bill ? Make a quick, one-time bill payment now – it’s the fastest way to pay your Texas electric bill !

Pay Your Direct Energy Electricity Bill Now | Direct Energy

https://www.directenergy.com/texas/pay-bill/pay-bill-now

Frequently Asked Questions

How can I receive assistance paying my Direct Energy Bill?

  • Copy of pay stubs for last 30 days
  • Copies of award letters from Social Security, SSI, SSDI, VA, TANF/Wages, etc.
  • Letter or print-out from employer (s)
  • W-2 (tax forms)
  • Statement of financial support from family, friends or other agencies
  • Self-Declaration of income statement (signed) Self Declaration Form

How to contact direct energy?

To enroll, you will need:

  • To have an active utility account
  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18

Does direct energy offer paperless billing?

Direct Energy does offer Paperless Billing to all customers who are interested in receiving fewer pieces of paper mail in their mailbox. When you enroll in Paperless Billing, you will receive an e-mail the day your bill is generated…

When will I begin to be a direct energy customer?

Your service will begin when your local utility company conducts your next meter read date after your switch to Direct Energy has been processed by the utility company. This change will be reflected on your bill within 1 to 2 billing cycles.

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