Virginia Beach Water Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for virginia beach water bill pay by using the official links that we have provided below.

Public Utilities :: VBgov.com – City of Virginia Beach

https://www.vbgov.com/government/departments/public-utilities/Pages/default.aspx

Pay By Phone. C​all Speedpay, an ACI Worldwide company, at (866) 247-6958 to make a ​ payment using your debit/credit card or a bank transfer. A convenience fee … Manage Account · Pay My Bill · Rates, Fees, Charges · Water /Sewer Emergency · Public Utilities News …

Pay My Bill :: VBgov.com – City of Virginia Beach

https://www.vbgov.com/government/departments/public-utilities/customer-service/Pages/pay-my-bill.aspx

Speedpay is the vendor contracted to process online and phone payments for Virginia Beach Public Utilities. You will need to enter your 16-digit Public Utilities Account Number, e.g. 0001234530123456 (with leading zeroes, no dashes), and …

Frequently Asked Questions

How do I pay my water bill online?

Use these helpful tips to ensure a smooth payment process:

  • Please do not mail cash
  • We accept check, money order, or cashier’s check.
  • Make checks payable to “City of Phoenix”
  • Please do not staple or tape your check to the bottom portion of the bill
  • Write your City Services 10-digit account number on the check
  • Send the bottom portion of the bill

How to make a water bill payment online?

  • Failure to pay a bill;
  • Failure to pay a requested deposit;
  • Failure to arrange payment of a returned check;
  • Unauthorized connection to the water supply system;
  • Tampering with meters or other DWU equipment;
  • Violation of any water or wastewater-related City of Dallas ordinances; or,
  • When a customer creates a hazardous condition by leaving water on too long.

How to pay online water bill?

In addition, residents must be:

  • Homeowners whose name is on the water bill.
  • Tenants whose name is on the water bill and who pay the city directly for water and sewer services.
  • Tenants whose name is NOT on the water bill, who do NOT pay the city directly for water and sewer service, and who can provide both:

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Can you pay a water bill online?

You can pay your water bill online through the following options: Make a one-time payment with your Mastercard, Visa, American Express or Discover Card. The credit card processing company will charge you a $3.95 fee. Make a one-time payment using your bank account. This service is free of charge.

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