Tuscaloosa Pay Water Bill & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for tuscaloosa pay water bill by using the official links that we have provided below.

Water | City of Tuscaloosa

https://www.tuscaloosa.com/city-services/water

Cash, check and debit/credit card payments can be made at our Customer Service Center. Payments by check can be mailed to P.O. Box 2090, Tuscaloosa , AL 35403.

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https://www.tuscaloosa.com/pay-water-bill

Apr 08, 2022 · All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services …

Frequently Asked Questions

How does the city of Tuscaloosa process check payments?

Please be advised that the City of Tuscaloosa processes check payments through an “electronic check debit system.” When a customer pays a water bill using a check, the City will electronically debit the customer’s bank account on the day we receive that payment or on the next business day.

Where can I get help with utility bills in Tuscaloosa?

Temporary Emergency Services of Tuscaloosa County is located at 1705 15th St.. They provide resources and help for utility bills through Project SHARE. In addition, they also distribute food, clothing, heating bill grants, and other items to people with referrals. Also contact them at 205-758-5535.

How do I get my water back in Tuscaloosa?

Customers should contact the Water Business Office either in person, by email at [email protected] or by phone during business hours at 205-248-5500 to request service reconnection. Customers who have made payment and filed for service reconnection should insure that all faucets and fixtures are turned off at the service address.

How do I pay my utility bill?

There are a number of different ways that you can pay your utility bill. Feel free to choose the one that’s most convenient for you. The Water Utility Division’s Customer Service staff is responsible for overseeing the City’s utility billing services and are available to provide assistance Monday to Thursday, 7:00 am To 6:00 pm.

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