Round Rock Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for round rock bill pay by using the official links that we have provided below.

Payment Center – City of Round Rock

https://www.roundrocktexas.gov/city-services/payment-center/

Online Payment – You can make a one-time payment or set up auto- pay at RRTXWater.com. · Phone – Call the toll-free number at 1-855-894-2392. · Online Banking · 24 … Payment center. Visit for information on how to pay municipal fines, library fines, utility billing, transportation and more.

Utility Billing – City of Round Rock

https://www.roundrocktexas.gov/city-departments/utility-billing/

Check or money orders only. Lobby or Walk-in – Located at City Hall, 221 E. Main Street, from 8 a.m. to 5 p.m. Monday through Friday. Cash payments are accepted. Regular Mail – Mail to Utility Billing, 221 E. Main Street, Round Rock, Texas, 78664.

Frequently Asked Questions

How do I pay my Round Rock utility bill?

Cash payments are accepted. Regular Mail – Mail to Utility Billing, 221 E. Main Street, Round Rock, Texas, 78664. For more information on the utility services listed on your utility bill, please select the appropriate link below. Want to know what you’re paying for?

Who delivers the electricity in Round Rock TX?

* Oncor delivers the electricity. Residents choose which provider the services are billed through. The City of Round Rock’s service area is distributed into four billing zones based on your property’s geographic location. Due to your zone being determined by where you live, you cannot change your due date.

How do I Stop my Round Rock water service?

When you move out of a home in Round Rock City, you’ll need to stop your water service with the Round Rock Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form .

How many billing zones are there in Round Rock TX?

The City of Round Rock’s service area is distributed into four billing zones based on your property’s geographic location. Due to your zone being determined by where you live, you cannot change your due date.

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