Rocky Mount Utility Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for rocky mount utility bill pay by using the official links that we have provided below.

Residential Utilities – Rocky Mount NC

https://rockymountnc.gov/residential-utilities/

Call our toll free number 1-866-288-7608 to make your utility payment by phone. You may pay by credit/debit card or by e-check. You will need to enter your … Deposits are credit-based and range from $0 to $325. The primary credit source will be your City of Rocky Mount utility payment history. Utility deposit options … If customers wish to pay their utility bills electronically, they may use the city’s online services at https://ipn.paymentus.com/rotp/crm to make the payment .

Pay Online – Rocky Mount NC

https://rockymountnc.gov/pay-online/

Reversals are only processed for payment amounts in excess of the billed amount or duplicate payments. For more information, contact us at 252-972-1250. Utility Bill. Click here to access our online service that will allow you to pay your City of Rocky Mount Utility Bill. No fee is charged to use this service.

Frequently Asked Questions

What does the Rocky Mount public utilities do?

The Rocky Mount Public Utilities, located in Rocky Mount, NC, is an utility company that provides public services for Rocky Mount residents. In Nash County, Utility Companies provide electricity, natural gas, water, and sewer services.

How do I pay my city of Rocky Mount (NC) Bill?

doxo processes payments for all City of Rocky Mount (NC) services, including Water & Sewer and others. Common questions, curated and answered by doxo, about paying City of Rocky Mount (NC) bills. How can I pay my City of Rocky Mount (NC) bill? You can pay them directly on this website.

How much does it cost to pay taxes in Rocky Mount?

* The City of Rocky Mount has partnered with Paymentus as the payment provider for electronic payments. A fee of 2.5% for credit card, $3.95 for debit card, or $1.95 for e-check tax payments. Payments are subject to a minimum fee of $1.00.

How do I apply for connection/disconnection with Rocky Mount Utility?

Application must be received in the City of Rocky Mount Utility Business Office 3 business days prior to connection/disconnection request. A Customer Service Representative will contact you to confirm receipt of your application and to complete the application process.

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