Richmond Public Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for richmond public utilities bill pay by using the official links that we have provided below.

Public Utilities – City of Richmond

https://www.rva.gov/public-utilities

Pay My Bill . DPU bills its customers monthly for all water, wastewater, stormwater and natural gas usage. We offer a variety of bill payment options. Pay Online . Online Payment Services. Parking Ticket · Taxes – Admissions, Lodging and Meals · Property Tax.

Billing | Richmond – RVA

https://www.rva.gov/public-utilities/billing

Automatic Utility Payment Plan. DPU can automatically deduct the amount of your monthly bill from your checking account on the date the bill is due. Call (804)646-4646 to request an application, then return the completed application with a voided check. DPU will set up the service with your bank at no charge to you.

Frequently Asked Questions

Who pays my utility bill in Richmond?

Paying Your Utility Bill Financial Institution Utility Payee Name Bank of Montreal Richmond, City of, Utility CIBC RICHMOND (CITY OF) UTILITY Coast Capital Savings Richmond City Utilities RBC Royal Bank CITY OF RICHMOND UTILITIES 6 more rows …

How do I contact the customer service at Richland utilities?

You may contact us at [email protected] or 509-942-1104. You may access your utility account information or pay a bill 24 hours a day/7 days a week through our online payment portal.

What is the phone number for Richmond utilities?

We will be glad to answer your questions and assist you in any way possible. RICHMOND UTILITES OFFICE WILL BE CLOSED DAILY FROM 11:30 AM TILL 12:30 PM (WALK-IN CUSTOMER SERVICE) – PLEASE PHONE 859-369-5389 DURING THIS TIME PERIOD FOR ASSISTANCE – THANK YOU

Why donate to Richland utility billing?

Donate to assist citizens pay their utility bills in a time of need. Update payment information for Auto Pay. For existing City of Richland customers and Electric/Refuse service transfers.

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