Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for pay water bill decatur il by using the official links that we have provided below.
Utility Customer Service – City of Decatur, IL
https://decaturil.gov/departments/water/utility-customer-service/
Online Payments . E-Check, Credit Card, or Debit card. Select the type of payment you want to make from the list below. Municipal Utilities ( Water ) Bill … Bills for residential and commercial customers are issued monthly. Residential customers are typically billed for water usage, a recycling charge, a sewer user …
Pay Your Bill – City of Decatur, IL
https://decaturil.gov/pay-your-bill/
May 01, 2021 · Payment drop box located on the east side of the Civic Center on Jackson Street. Please use the return envelope sent with your bill and enclose the remittance portion of your bill. Please do not put cash in the drop box. Pay by Mail. Using the return envelope sent with your bill, mail to: City of Decatur P.O. Box 2578 Decatur, IL 62525-2578. Direct Pay
Frequently Asked Questions
How do I pay my Decatur water bill online?
Making and online payment is easy and convenient. The City of Decatur is currently able to process online payments for utilities (water, trash, sewer) and citations. Please use the links below to be taken directly to the payment platform you need. When paying your water bill online, please use your account number and customer number.
How do I pay my Illinois American water bill?
Call 1-855-748-6066 to pay with a Visa or MasterCard. Be sure to have your account number handy. A $1.95 transaction fee applies. Call 1-800-272-1325 to speak to a customer service representative. No cash, staples or paper clips please. Illinois American Water has agreements with several authorized payment locations across the state.
How do I enroll in auto-pay for Decatur utilities?
Complete the Debit Authorization Form and return to Utilities Office at Decatur City Hall to enroll in Auto-Pay. This will deduct your monthly bill directly from your checking account. The City of Decatur Utilities Department now offers online access to your Utilities account.
How often are customers billed for Decatur utilities?
Customers of Decatur Utilities (DU) are billed once each month utility services used during a period of approximately 30 days. Dates of service are clearly displayed on the billing statement.