Pay Dallas Water Bill Online & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for pay dallas water bill online by using the official links that we have provided below.

How to Pay Water Bill – City of Dallas

https://dallascityhall.com/departments/waterutilities/Pages/how_to_pay.aspx

You may pay your bill Online by going to the City of Dallas ePay site. Once you enroll in this service you can pay your bill online each month.

Water Bill – City of Dallas, Texas

https://epay.dallascityhall.com/bdisu/public/frameset_top_html.jsp

If you are not currently a City of Dallas Utilities customer, apply for service online or call customer service at (214) 651-1441. … Sign up for ePay or Paperless Billing to view and pay your utility services bill online. Bills may also be paid at any Pay Station.

Frequently Asked Questions

How can I pay my Dallas water bill online?

  • Please go to http://www.dallascityhall.com/ and click on “Pay…Utilities and Services Bill” in the left hand column.
  • Enter your username and password on the Login Page
  • Click “Log on”
  • Click on the “My Account” tab
  • Click the “Profile” link on the Account Summary screen
  • In the “Mailing Address” section at the top of the page, click the “Edit” button

More items…

How to make a water bill payment online?

  • Failure to pay a bill;
  • Failure to pay a requested deposit;
  • Failure to arrange payment of a returned check;
  • Unauthorized connection to the water supply system;
  • Tampering with meters or other DWU equipment;
  • Violation of any water or wastewater-related City of Dallas ordinances; or,
  • When a customer creates a hazardous condition by leaving water on too long.

How do I pay my water bill online?

Use these helpful tips to ensure a smooth payment process:

  • Please do not mail cash
  • We accept check, money order, or cashier’s check.
  • Make checks payable to “City of Phoenix”
  • Please do not staple or tape your check to the bottom portion of the bill
  • Write your City Services 10-digit account number on the check
  • Send the bottom portion of the bill

Can you pay a water bill online?

You can pay your water bill online through the following options: Make a one-time payment with your Mastercard, Visa, American Express or Discover Card. The credit card processing company will charge you a $3.95 fee. Make a one-time payment using your bank account. This service is free of charge.

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